Lead Scheduling &Registration Specialist -Outpatient Cardiology -Ocoee

Orlando Health•Orlando, FL

About The Position

At Orlando Health Heart and Vascular Institute, our renowned cardiologists, heart and vascular surgeons, and cardiovascular professionals work together to provide award-winning care in 40 specialties, using the latest in diagnostic imaging and treatment options. Our multidisciplinary team includes more than 70 physicians in 24 locations across Central Florida, spanning Orange, Osceola, Lake, Seminole, Highlands and Okeechobee counties. As a part of Orlando Health, the Heart and Vascular Institute includes a network of community and specialty hospitals with more than 4,000 providers. Orlando Health | Choose Well Position Summary Responsible for coordinating daily operations and processes for effective registration and scheduling of diagnostic and interventional procedures. Orlando Health offers a great benefits package that includes: Medical, Dental, Vison 403(b) Retirment Savings Plan Health Savings Account (HSA) Flexible Spending Account (FSA) Paid Time Off (Up to 5 weeks to start) Life Insurance Extended Leave Plan (ELP) Family Care (child care, elder care, pet care) Paid Parental Leave Pet Insurance Car Insurance 100% PAID Tuition as well as tuition reimbursment & monthly payments to help pay down any graduated school debt ALL benefits start day one

Requirements

High school graduate or equivalent.
Medical terminology and/or basic anatomy training required.
Six (6) years’ experience in clinical registration or scheduling.
Associate degree in business, information systems, clinical field or related field may be substituted for four years of experience.
Bachelors degree in business, information systems, clinical field or related field may be substituted for six years of experience

Responsibilities

Responsible for maintenance of appropriate departmental schedules.
Acts as a liaison with the Manager and Scheduling/Registration Specialists.
Coordinates daily activities within the Scheduling/Registration department, to ensure and execute maximum productivity and efficiency.
Provides feedback to manager for human resources functions such as hiring, coaching, and counseling.
Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules, reschedules and cancels multiple diagnostic and interventional procedures.
Accurately communicates prep information, arrival time and arrival location to patient.
Inputs and distributes charge management process on a daily basis.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Accurately uses medical terminology, multi-line phones, and word processing/spreadsheet applications.
Communicates with Patient Access and clinical departments regarding registration and scheduling issues.
Takes a proactive role in problem resolution.