Lead Samsung Experience Consultant

2020 Companies•Washington, DC

22h•Onsite

About The Position

Become a Full-Time Retail Sales Associate for Samsung Electronics America (SEA)! We are 2020 Companies, an outsourced sales and marketing company. Our clients are some of the most well-known brands in Consumer Electronics, Telecom, and Energy. They hire us to employ, train, and deploy people like you to represent their brand. If you are passionate about cutting-edge technology and strive to provide first-rate customer service join our team of experienced salespeople to drive consumer sales of Samsung Electronic devices, including phones, tablets, wearables and more! Be a part of something bigger! We are looking for a motivated Samsung Experience Consultant (SEC) to drive sales within a Best Buy retail store. The ideal candidate will excel in sales and consumer electronics, is well organized and a self-starter, and has both a passion for customer service and a knack for building relationships. As a Retail Sales Associate, you will demonstrate, sell and promote Samsung products to customers in Best Buy, ensuring that consumers have the latest and most relevant product information available when making a purchase decision. You will also excel at building relationships with Best Buy associates and leadership within the retail store through daily trainings, collaboration and goal sharing. 2020 Companies is one of the premier outsourced sales and marketing agencies in the United States. Over the past 31 years, our success has resulted from our relentless passion for elevating consumers, team members, and clients. Whether launching new products, penetrating new consumer segments, or executing sales and marketing strategies, we can help you reach your business goals. 2020 Companies identifies the opportunities in every challenge and works side-by-side with brands to guarantee success. Each year we deliver over 25 million in-person impressions, and we generate nearly $10 billion in client revenue. Our initiatives deliver a better return on investment for clients and retailers alike. We train our staff to succeed in any environment and every situation. We equip them with the experience and flexibility to help build brands and exceed goals. From the top of the Fortune 500 to smaller companies ready to expand their market share, 2020 Companies partners with clients of all sizes. To guarantee the best team, we recruit, train, and deploy people who meet the exact needs of our clients’ businesses. Teamwork is the foundation of our AMPLIFY training program. We train team members to build relationships with each other, retailers, and consumers. Our blended learning environment inspires team members to be flexible, engaging, and adept at solving problems. We have never missed a launch. 2020 Companies is built on scalable infrastructure, industry-leading speed to market, and benchmark-breaking results. To meet our clients’ goals and deadlines, we recruit, train, staff, and manage the right team for every project. We tailor our initiatives to meet their goals and scale the staff to fit the size and deployment timetable they need.

Requirements

High school diploma or equivalent required
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to work independently and manage multiple priorities in a fast-paced environment
Availability to work weekend evening and high demand retail holidays
Ability to maintain customer confidentiality

Nice To Haves

Six (6) months prior sales, retail, telecom or marketing experience preferred

Responsibilities

Demonstrate, sell and promote Samsung products to customers in Best Buy
Ensure that consumers have the latest and most relevant product information available when making a purchase decision
Excel at building relationships with Best Buy associates and leadership within the retail store through daily trainings, collaboration and goal sharing
Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques
Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs
Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist
Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams
Meet or exceed personal and store sales goals on a monthly basis
Provide excellent customer and client service through interaction with both customers and Best Buy employees
Ensure retail brand standards are met through merchandising, security, installation, and cleanliness
Complete display resets upon request and during new product launches
Complete daily reporting on sales performance and retail insights

Benefits

Competitive, weekly pay
Hourly pay: $20.00
Earn a bonus, paid quarterly
Next day pay on-demand with DailyPay
Paid training completed online, at home via computer or mobile device
Apparel Provided
Company provided Tablet or Phone
Samsung/Otterbox Employee Discounts
Exciting work environment to showcase your customer service skills
Share and learn with ongoing training and development
Work an average of 32+ hours per week
Scheduled to work during high traffic times including weekends, weekdays and some holiday’s
Eligible for medical/dental/vision benefits
Paid time off + paid holidays
401k with company match
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated.
identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees.
long-term career pathing options
personal development opportunities
professional stretch assignments