Lead Samsung Experience Consultant

2020 CompaniesWashington, DC
Onsite

About The Position

Become a Full-Time Retail Sales Associate for Samsung Electronics America (SEA)! 2020 Companies, an outsourced sales and marketing company, represents well-known brands in Consumer Electronics, Telecom, and Energy. They hire, train, and deploy individuals to represent their brands. If you are passionate about cutting-edge technology and strive to provide first-rate customer service, join a team of experienced salespeople to drive consumer sales of Samsung Electronic devices, including phones, tablets, wearables and more! This role seeks a motivated Samsung Experience Consultant (SEC) to drive sales within a Best Buy retail store. The ideal candidate will excel in sales and consumer electronics, be well organized and a self-starter, and possess a passion for customer service and a knack for building relationships. As a Retail Sales Associate, you will demonstrate, sell, and promote Samsung products to customers in Best Buy, ensuring consumers have the latest and most relevant product information for purchase decisions. You will also build relationships with Best Buy associates and leadership through daily trainings, collaboration, and goal sharing.

Requirements

  • High school diploma or equivalent required
  • Demonstrated knowledge of products and services
  • Excellent communications, presentation, interpersonal and problem-solving skills
  • Impeccable integrity and commitment to customer satisfaction
  • Ability to work independently and manage multiple priorities in a fast-paced environment
  • Availability to work weekend evening and high demand retail holidays
  • Ability to maintain customer confidentiality
  • Regular and prompt attendance
  • Daily accurate reporting
  • Meet or exceed established monthly/weekly sales quota/goals
  • Customer/client satisfaction

Nice To Haves

  • Six (6) months prior sales, retail, telecom or marketing experience

Responsibilities

  • Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques
  • Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs
  • Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist
  • Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams
  • Meet or exceed personal and store sales goals on a monthly basis
  • Provide excellent customer and client service through interaction with both customers and Best Buy employees
  • Ensure retail brand standards are met through merchandising, security, installation, and cleanliness
  • Complete display resets upon request and during new product launches
  • Complete daily reporting on sales performance and retail insights

Benefits

  • Competitive, weekly pay
  • Hourly pay: $20.00
  • Earn a bonus, paid quarterly
  • Next day pay on-demand with DailyPay
  • Paid training completed online, at home via computer or mobile device
  • Apparel Provided
  • Company provided Tablet or Phone
  • Samsung/Otterbox Employee Discounts
  • Exciting work environment to showcase your customer service skills
  • Share and learn with ongoing training and development
  • Work an average of 32+ hours per week
  • Scheduled to work during high traffic times including weekends, weekdays and some holiday’s
  • Eligible for medical/dental/vision benefits
  • Paid time off + paid holidays
  • 401k with company match
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