Royal Bank of Canada-posted 3 months ago
Full-time • Senior
Minneapolis, MN
Credit Intermediation and Related Activities

Lead Salesforce Solution Design & Build, RBC Capital Markets, LLC, Minneapolis, MN: Design and guide Salesforce application designs, to not only work with the existing technology stack but also provide the foundation for future innovation and change. Discuss backlog and sprint planning in grooming sessions across projects. Lead Salesforce roadmap/enhancements by developing customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements and company goals. Lead application design sessions while consulting with all company stakeholders on new requirements and optimization of existing capabilities on the Salesforce platform. Lead and direct developers on architecture, development, and enhancements. Lead weekly scrum meetings with developers for timely build of Salesforce solutions. Industry best practices around Salesforce data and Integrations. Definition of application support processes to be followed by developers, testers, and business analysts during and after project execution. Defect review process and analysis to determine root cause and remediation effort required. Partner with Advisor Onboarding, Training, and OCM to ensure proper initial training and ongoing notification and support of enhancements is well documented and rolled out in manner that is beneficial to the financial advisors and their associates. Work with other business stakeholders to insure both platform and materials reflect enhancements and functionality. Ongoing assessment and evaluation that roadmap(s) will lead and enhance adoption of the platform. Collaborates with QA leadership to ensure comprehensive, automated testing coverage. Ensures delivery of technical documentation and relevant training to ensure successful handoff of project deliverables to application support teams. Responsible for collaborating the end-to-end production implementation validation after any release. Lead application design sessions while consulting with company stakeholders on new requirements. Lead collaboration with the IT Team on the implementation of change management.

  • Design and guide Salesforce application designs.
  • Discuss backlog and sprint planning in grooming sessions across projects.
  • Lead Salesforce roadmap/enhancements by developing customized solutions within the Salesforce platform.
  • Lead application design sessions while consulting with stakeholders.
  • Direct developers on architecture, development, and enhancements.
  • Lead weekly scrum meetings with developers.
  • Define application support processes for developers, testers, and business analysts.
  • Conduct defect review process and analysis.
  • Partner with Advisor Onboarding, Training, and OCM for training and support.
  • Work with business stakeholders to ensure platform reflects enhancements.
  • Assess and evaluate roadmap(s) for platform adoption.
  • Collaborate with QA leadership for automated testing coverage.
  • Ensure delivery of technical documentation and training for application support teams.
  • Collaborate on end-to-end production implementation validation.
  • Bachelor's degree or foreign equivalent in Computer Science, Information Systems, Electronic Engineering, or related field.
  • 8 years of related work experience, with 5 years of progressive post-baccalaureate related work experience.
  • 8 years of experience in Salesforce Service Cloud.
  • 8 years of experience in Salesforce Sales Cloud.
  • 8 years of hands-on development experience in Salesforce.
  • 8 years of experience with DevOp Tools, including Jenkins, Github, and Ant.
  • 5 years of experience in Salesforce Financial Service Cloud.
  • 5 years of experience in Salesforce Experience Cloud.
  • Salesforce Certified Sales Cloud Consultant.
  • Salesforce Certified Service Cloud Consultant.
  • Salesforce Certified Sharing and Visibility Designer.
  • Salesforce Certified Platform Developer I.
  • Salesforce Certified Platform App Builder.
  • Salesforce Certified Administrator.
  • Salesforce Certified AI Associate.
  • 401(k) program with company-matching contributions.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Disability insurance.
  • Paid time-off plan.
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