Lead Sales Operation Analyst

Capgemini • Chicago, IL

3d

About The Position

The PSS Evolutions Operations Lead plays a vital role in ensuring the efficient and accurate management of NA CIS PSS opportunities and the ongoing integrity of our opportunity data. This position is critical to supporting our global presales organization by facilitating smooth operational workflows, accurate reporting, and correct resource allocation.

Requirements

• Proven experience in an administrative or operational support role, preferably within an IT, sales, or presales environment.
• Familiarity with opportunity management systems, CRM tools (e.g., Salesforce), or similar databases.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) is essential.
• Basic PowerBI skills to recommend and understand reporting capabilities
• Comfortable learning and adapting to new internal systems and tools quickly.
• Attention to Detail: Meticulous approach to data entry and record-keeping, with a strong commitment to accuracy.
• Organizational Skills: Excellent ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
• Communication: Clear and concise written and verbal communication skills, with the ability to interact effectively with various internal stakeholders (presales, finance, project teams).
• Problem-Solving: Proactive in identifying issues and resourceful in finding solutions.
• Independence: Ability to work independently with minimal supervision while also collaborating effectively as part of a team.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees