Lead Sales Engineer

Equinix, Inc.•Miami, FL

43d

About The Position

Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact.â You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work. Job Summary The Lead Sales Engineer is a focused technical sales resource within Equinix providing consulting services targeted at enterprise level customers with the most demanding network capacity, interconnection, and workloads performance needs. The ideal candidate will possess a superior balance of self-motivation, technical aptitude, advanced client handling, and business acumen to support our enterprise level customers.

Requirements

Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience

Responsibilities

Technical Consulting and Sales Support
Identifies customer's business needs, challenges, and technical requirements and maps to Equinix solutions
Understands and explains customer applications and business challenges
Utilizes above average understanding of Equinix products and services to deliver pitch on Equinix solutions
Analyzes situations and data on problems of complex scope independently
Provides full support for assigned customers, including global deployments
Solution Design and Deliverables
Provides technical solution design expertise to all assigned Sales account executives
Exercises judgment to solve customer problems that are outside of standard procedures effectively
Assists in complex RFI/P/Q preparation as requested by Sales Representatives
Independently delivers all deliverables for the customer
Customer Service
Communicates with customers (internal and external) in an above average, professional, friendly and effective manner, both verbally and in writing
Assists in pre-sales efforts for all company products and services
Provides above average technical support in sales presentations, customer meetings, and trade shows
Able to problem solve a variety issues and execute solutions
Business and Market Expertise
Demonstrates a strong understanding of Equinix data center, Network, and Cloud products and services
Possesses above average industry knowledge and familiarity with the competitive landscape
Collaboration / Communication
Develops new business opportunities and grows existing customer relationships
Motivates internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales
Influences the cultivation of a positive culture on the team
Demonstrates excellent presentation skills
Team Leadership
Supports initiatives and team projects to better the organization

Benefits

Employee Assistance Program: An Employee Assistance program is available to all employees.
US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

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