Lead Sales Associate - Full Time

The Archway Careers•Fort Worth, TX

1d•Onsite

About The Position

Are you interested in pursuing meaningful work? Are you interested in ending intimate partner violence? The Archway is Tarrant County’s only state-designated family violence program – this means we have the honor of working alongside domestic violence victims to keep them safe and simultaneously do our part in holding offenders accountable. We offer flexible work-life balance and an opportunity to change the community – and the world. We are excited to welcome new staff into our family and to work on this critical, life-saving mission together. The Archway is seeking a Lead Sales Associate for Berry Good Buys. The Berry Good Buys Lead Sales Associate is responsible for ensuring smooth operations at the Berry Good Buys resale store, from the shopping experience to the donation experience. This position has key responsibilities alongside the manager, which includes responsibility for daily sales targets, customer experience, safety and security of building, and accurate financial deposits. The Lead Sales Associate responsibilities include acting as Coordinator when the Retail Operations Coordinator is off, including opening and closing the store, securing the building, opening the registers, preparing the tills, and completing a daily deposit. Other key responsibilities include assisting with the weekly staff schedule, checking the store email & voicemail system. When not assuming responsibilities of store manager, this position has the responsibility of a sales associate, which includes greeting customers, completing point of sales, moving product from donation area out into the store, pricing and organizing donations in preparation to be sold and managing the donation drop off area. Supreme customer service is a priority at all points between interactions with customers, clients and donors. Additionally, the Retail Operations Coordinator & Lead Sales Associate are responsible for the overall appearance and cleanliness of the store, as Berry Good Buys is a direct reflection of The Archway in the community. The Berry Good Buys store is a significant funding source for The Archway – the success of the store is imperative to the success of The Archway and serving survivors of domestic violence. The Archway values employees who are in line with the culture of the agency, including those who are curious, trustworthy, open communicators, flexible, and willing to be held accountable. Working in the domestic violence field can be hard – but we can do hard things.

Requirements

High school diploma or equivalent
Basic computer skills, such as email & Microsoft word
Understanding of basic retail principles and good math skills
Basic knowledge of POS systems and computers
Excellent interpersonal skills and ability to function as a part of a team and work in collaboration with others.
Ability to lift 50 pounds, and stand, reach and walk for extended periods of time
Ability to provide culturally competent services and work with diverse staff and clientele in an empathetic and non-judgmental manner
Must be able to pass a background check
Please include salary requirements in your cover letter

Responsibilities

Ensuring smooth operations at the Berry Good Buys resale store, from the shopping experience to the donation experience
Responsibility for daily sales targets, customer experience, safety and security of building, and accurate financial deposits
Acting as Coordinator when the Retail Operations Coordinator is off, including opening and closing the store, securing the building, opening the registers, preparing the tills, and completing a daily deposit
Assisting with the weekly staff schedule, checking the store email & voicemail system
Greeting customers, completing point of sales, moving product from donation area out into the store, pricing and organizing donations in preparation to be sold and managing the donation drop off area
Managing the donation drop off area
Maintaining the overall appearance and cleanliness of the store