Lead Sales Associate
About The Position
At Goodwill, we do more than provide jobs — we create pathways to opportunity and dignity through the power of work. Our mission-driven culture sets us apart, and every role directly supports individuals in achieving self-sufficiency and success. When you join Goodwill, you're not just building a career — you're changing lives. So, join the Goodwill Hawaii family and help strengthen our community, one job at a time! The Lead Sales Associate assists Retail Store Manager oversee employees and run daily store operations. The Lead Sales Associate ensures the sales floor is well-organized, customers receive excellent service, and team members are supported in achieving performance expectations. The Lead Sales Associate is responsible for meeting/exceeding sales quotas and goals by performing the following duties:
Responsibilities
- Assigns duties, schedules shifts and breaks, and ensures adequate floor coverage
- Trains and supervises staff on store policies and job duties
- Orders and inspects merchandise, supplies, and equipment
- Tracks deliveries, check for accuracy and reports discrepancies
- Prepare sales and inventory reports
- Ensure accuracy in sales and cash handling
- Handles customer complaints, returns and service issues professionally
- Assist staff with complex sales and customer service tasks
- Meets or exceeds sales goals my managing daily store operations
- Maintain regular communication with store leadership
- Supports donation and production operations as needed
- Maintains a safe work environment
- Other duties as assigned
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
251-500 employees
