LEAD SAFETY PROFESSIONAL at Downtown Fergusons

Downtown Project•Las Vegas, NV

22d

About The Position

As a Lead Safety Professional at Fergusons Downtown, you serve as both a safety leader and frontline ambassador, responsible for maintaining a secure, welcoming, and well-coordinated environment for guests, tenants, team members, and event participants. This role combines safety enforcement, property oversight, and guest engagement with leadership responsibilities, including supervising team members, coordinating daily operations, and supporting management in implementing policies and procedures. You lead by example, ensuring all interactions reflect Fergusons’ values of hospitality, safety, integrity, and community, while proactively identifying risks, guiding staff, and enhancing the overall guest experience.

Requirements

Minimum 2 years of experience in safety, security, or customer-facing roles
At least 1 year in a leadership or supervisory role preferred
Strong communication, leadership, and interpersonal skills
Excellent problem-solving and decision-making abilities
Ability to remain calm and effective under pressure
Professional appearance and demeanor at all times
Working knowledge of safety procedures, local laws, and ordinances (or willingness to learn)
Proficiency in Microsoft Office, GSuite, Slack, or similar tools
Strong familiarity with Downtown Las Vegas preferred
Must be 21 years of age or older
High School Diploma or GED required
Ability to obtain required certifications (e.g., Sheriff’s Card, TAM Card)
Flexible availability, including evenings, weekends, and holidays
Ability to walk, stand, and remain active for extended periods
Frequent lifting up to 50 lbs; occasional lifting up to 100 lbs
Work conducted indoors and outdoors in varying weather conditions
Exposure to noise, dust, and occasional hazardous materials
Use of radios, surveillance systems, and mobile devices required

Responsibilities

Serve as a role model for Safety Professionals and Greeters, fostering a positive, professional, and inclusive work environment
Train, mentor, and provide ongoing coaching and feedback to team members
Assist in creating and managing team schedules, including shift coverage, breaks, and time-off coordination
Ensure proper execution of opening and closing procedures across safety and front-of-house operations
Promote clear communication between Safety, FOH, Events, and Management teams
Support management in implementing policies, procedures, and operational improvements
Adapt to evolving operational needs and contribute to continuous improvement
Enforce Fergusons’ safety policies, house rules, and applicable laws with professionalism and consistency
Respond to incidents, assess risks, and determine appropriate action
Support conflict resolution involving guests, tenants, or team members
Monitor and respond to security radio communications
Perform ID checks and restrict access to controlled areas when necessary
Support detainment procedures when required, following company policy and legal standards
Maintain control of incident scenes while ensuring safety and dignity for all parties
Ensure compliance with the City Security Plan and all safety protocols
Conduct regular and hourly property walks across all Fergusons locations
Monitor surveillance systems and identify suspicious activity or potential risks
Ensure doors, gates, and locks are secure at all times
Maintain strong working knowledge of property layout for efficient navigation and rapid response
Identify hazards and either resolve immediately or escalate appropriately
Actively greet and welcome guests, providing a friendly and approachable presence
Provide directions, property orientation, and recommendations
Assist with guest needs, concerns, and general inquiries
Support events through crowd control, check-ins, and logistics
Collaborate with Greeters and Event Staff to ensure seamless operations
Maintain accurate counts of guests entering and exiting when required
Conduct property inspections to ensure cleanliness, safety, and operational readiness
Remove hazards and submit maintenance requests as needed
Log incidents, write detailed reports, and complete witness statements
Assist maintenance teams with site access and authorization
Handle and log mail/package deliveries for tenants and notify recipients
Monitor trash pickups and escalate delays to prevent sanitation issues
Assist with furniture movement, weather protocols, and site setup as needed
Maintain awareness of daily and weekly event schedules
Communicate event details, including ticketing or restricted access, to staff and guests
Track and report foot traffic and operational insights to management
Utilize company communication tools (e.g., email, Slack, GSuite) effectively
Ensure all incidents, hazards, and violations are reported promptly
Attend all required training sessions and safety briefings
Maintain strong knowledge of Fergusons’ layout, tenants, and offerings
Continuously look for opportunities to improve safety and guest experience
Uphold Fergusons’ culture, values, and community-focused ethos
Perform other duties as assigned by management
Perform all duties in compliance with local laws and regulations
Maintain knowledge of relevant policies, procedures, and ordinances
Attend all required compliance trainings
Ensure minors are not served or consuming alcohol
Report illegal activity to Security or Management immediately

Benefits

Full-time employees eligible for medical, dental, vision, life, and disability benefits after 30 days
401(k) eligibility after 6 months during quarterly enrollment
Paid Time Off available after 90 days

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