As Lead RWE Analyst, AI, you will serve as a key post-sale partner to HealthVerity’s life sciences clients, helping them successfully adopt and derive value from our AI-powered real-world data (RWD) analytics platform. You will combine your expertise in healthcare data with a deep understanding of RWE use cases to guide client engagement, education, and troubleshooting. You’ll work hands-on with large, linked healthcare datasets to answer client questions, conduct data investigations, and support interpretation of AI-generated outputs. You will also serve as the voice of the customer, advising product development teams on how to optimize AI features for usability, trust, and relevance in real-world evidence (RWE) workflows. What you will do Act as a subject matter expert in RWD and RWE analytics for clients leveraging HealthVerity’s AI-powered platform, HealthVerity eXOs Perform human-in-the-loop (HITL) reviews of client-generated analyses using the HealthVerity eXOs platform Lead data investigations using claims, EMR, and other data types to assess feasibility, uncover insights, and triage product-related issues Conduct client trainings and develop onboarding resources to foster meaningful engagement with AI-generated outputs Support client success in core RWE use cases such as: Incidence and prevalence estimation Cohort exploration and study design Comparative effectiveness and line-of-therapy analyses Help clients build trust in AI outputs through thoughtful communication, context-setting, and method interpretation Collaborate cross-functionally with Product and Engineering teams to relay client feedback, validate feature usability, and support roadmap planning Standardize analytic guidance and maintain documentation to scale product engagement and internal knowledge Contribute to continuous improvement initiatives and mentor peers across the DI&A team How success will be defined High client satisfaction and engagement with AI-powered RWD tools post-sale Accurate and timely resolution of HITL requests, client inquiries, and data-related issues Effective translation of client feedback into actionable input for product development Scalable onboarding, training, and documentation resources that promote adoption Recognition as a trusted expert by clients and internal partners alike
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Job Type
Full-time
Career Level
Mid Level