Lead Retail Tech Associate
About The Position
The Lead Retail Tech Associate helps with the buying and selling of all equipment in the Gear Shop while providing an excellent guest experience with elite knowledge of skis, snowboards, binding, boots and boot fitting. Knowledge of ski and snowboard products along with boot fitting experience is preferred. Using their knowledge of all ski shop inventory, this position performs the following essential duties and responsibilities. ESSENTIAL DUTIES & RESPONSIBILITIES (include the following, other duties may be assigned) Demonstrate strong selling and customer service skills and assist with meeting sales goals of the Gear Shop. Knowledge of fitting boots. Ability to adjust demos and mount skis/snowboards. Use personal passion of skiing and snowboarding to sell product. Build and maintain customer relationships and share the love of the mountain. Operate POS efficiently and helps with daily operations of the store. Work with Operations manager on sales/pricing/sales reports/product placement. Attend buying show and plan next season’s hard goods buy and demo program. Direct communication with sales reps for clinics, warranties or other hard good questions/issues. Lead and organize demo days and other events at Gear Shop to create sales interest. Work as a team player, using open and constructive communication to ensure a consistent experience and a positive working environment. Other duties as assigned by supervisor, which could be directly related, or unrelated to original position.
Requirements
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to apply concepts of basic algebra and geometry.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Knowledge or ability to learn Siriusware sales and Sysmanager.
- Binding certified.
Nice To Haves
- Knowledge of ski and snowboard products along with boot fitting experience is preferred.
Responsibilities
- Demonstrate strong selling and customer service skills and assist with meeting sales goals of the Gear Shop.
- Knowledge of fitting boots.
- Ability to adjust demos and mount skis/snowboards.
- Use personal passion of skiing and snowboarding to sell product.
- Build and maintain customer relationships and share the love of the mountain.
- Operate POS efficiently and helps with daily operations of the store.
- Work with Operations manager on sales/pricing/sales reports/product placement.
- Attend buying show and plan next season’s hard goods buy and demo program.
- Direct communication with sales reps for clinics, warranties or other hard good questions/issues.
- Lead and organize demo days and other events at Gear Shop to create sales interest.
- Work as a team player, using open and constructive communication to ensure a consistent experience and a positive working environment.
- Other duties as assigned by supervisor, which could be directly related, or unrelated to original position.
Benefits
- Paid Sick Time
- 401k program eligibility with employer match after a year of employment with 1,000 hours of service
- FREE or deeply discounted season passes for you and your dependents
- Employee Recognition Programs (including daily, monthly, yearly, and seniority programs)
- Seasonal employee parties
- Regular free employee breakfasts/lunches, family events, and parties
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
