Lead Retail Store Generalist

Goodwill Omaha•Madison, WI

4d•$19•Onsite

About The Position

This position will assist retail store management in training and motivating retail staff, meeting performance and safety goals/standards and controlling company assets.

Requirements

GED or High School Diploma required
Three months retail experience required
Must be able to work flexible hours as required in order to meet operational needs of the store.
A positive, empowering role model.
Familiar with different cash handling techniques and processes, to include basic math skills.
Technical knowledge to oversee and report technical issues with POS system.
To be a high-energy, positive contributor.
To bring a sense of urgency.
Desire to work hard and perform well with dedication and great work ethic.
Communicate effectively with managers, participants and co-workers.
Medium Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds. Involves walking or standing most of the time with a degree of pushing and pulling.
Moderate Occasionally exposed to extreme atmospheric conditions (temperature, noise fumes, dust, etc.)

Nice To Haves

Previous supervisory or team leader experience preferred; to include scheduling, goal setting, task delegation, etc.
CPR First Aid Certification preferred

Responsibilities

Perform all Retail Generalist functions in the store
Greet and assist customers and donors in a courteous, professional, and helpful manner and issue receipts as needed
Open/close store as required following appropriate procedures
Act as Manager on Duty as necessary
Complete daily breakdown audit, store bank deposit, and reconciling cash drawers
Responsible for authorizing store discounts according to agency standards
Provide on-the-job training and onboarding for new and existing employees
Support all Mission-related programs in the retail stores
Oversee community service workers and assign work as needed
Investigate and document on the job injuries of all direct reports
Accountable for inventory control in new goods, soft lines and hard lines
Maintain a clean, organized, safe store and production environment
Ensure appropriate and safe use and storage of Goodwill tools, equipment and property
Maintain daily production log on all donations, production staff, tracking individual’s productivity and overall store production
Meet or exceed the attendance expectations for this position
Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well-being of employees, customers, and participants
Other duties as assigned
Personally participate in ongoing cross training opportunities, education and development as well as supporting others in their efforts to develop.
Working relationship with supervisor and co-workers.
Must have the ability to work as part of a team.
Must be a positive role model for co-workers/programs participants and customers.
Educate customers and the community about the mission and vision of the organization.
Demonstrate the Goodwill core values through actions and words.