Lead Retail Sales Consultant

Comcast

82d • $17 - $25

About The Position

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Requirements

• High School Diploma / GED
• 5-7 Years of relevant work experience
• Skills in Accountability, Communication, Critical Thinking, Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Respect Diversity, Self Motivation, Teamwork, Technical Knowledge, Workplace Organization

Responsibilities

• Assumes leadership role with customers and sales consultants sharing and demonstrating product, service and sales know-how, delivering a superior experience every time.
• Fosters and emulates sales excellence, professionalism, customer engagement and integrity.
• Operates as a sales floor leader ensuring sales floor standards are met and observes and coaches sales consultants to deliver a superior store experience.
• Identifies coaching and training opportunities and partners with key stakeholders to address.
• Steps in to meet or exceed sales quotas for the store in an accountability-based culture.
• Ensures all customer facing technology is functional to optimize sales opportunities, store and employee experiences.
• Escalates issues to store management as appropriate.
• Supports daily sales floor responsibilities including staffing, scheduling, huddle and dress code compliance.
• Owns new hire experience including onboarding, training and development for technology, tools and process.
• Serves as signatory of verification of inventory counts as well as finance and operational audits in absence of store management.
• Identifies inventory count issues and escalates to Store Management as appropriate.
• Serves as signatory on daily cash management and sales verification when Store Management is not available.
• Assumes team leadership role with customer service escalations, employee needs and operational requirements when Store Management is not available.
• Supports the cycle count and inventory receiving process in similar circumstances.
• Audits the execution of store policies and procedures such as retention, payments, equipment, sales integrity and revenue assurance to support a high performing store experience.
• Exercises independent judgment and discretion in delegated leadership work assigned.
• Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Benefits

• Base Pay: $17.40
• Total Target Compensation (Base Pay plus Targeted Commission): $25.57
• Potential for significant upside above targeted earnings for those who overachieve their sales targets.
• Best-in-class Benefits to eligible employees.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED