Hershey's Lead Retail Sales Associate

MarketSourceNew York, NY
2d$18 - $25

About The Position

MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments. Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.

Requirements

  • Ability to engage customers and establish relationships
  • Ability to demonstrate selling skills, product knowledge and drive results
  • Ability to speak confidently to various group sizes.
  • Analytical thinker with solid problem-solving abilities
  • Ability to successfully lead a team of sales reps
  • Ability to work as part of a team and contribute to the success of a group
  • Ability to work in a changing environment and adapt to the needs of the business
  • Excellent communication and relationship building skills
  • High School Diploma or equivalent (G.E.D.) required
  • Minimum of 1 year retail experience in a selling environment
  • Proficiency with technology – data gathering and basic computer applications
  • Proven track record of sales success in an energetic quota driven environment
  • Flexibility to work weekends
  • Valid US Driver's License
  • Reliable transportation
  • Some travel may be required within the US

Responsibilities

  • Drives sales productivity and customer satisfaction within retail locations on various products, accessories and services to customers.
  • Engages in side-by-side selling with retail associates.
  • Grows program sales performance and other key metrics through sales, peer training and marketing promotions.
  • Develops and manages in-store promotions/sales events, and coordinates with appropriate personnel.
  • Creates product and brand awareness for various products.
  • Effectively communicates various features, advantages of products and services to customers.
  • Model behaviors for team members and provide feedback and coaching on performance of peers to program management.
  • Deliver excellent customer experience to clients and customers.
  • Increase sales and brand awareness of the client products or services.
  • Display a professional demeanor while representing the brand
  • Leadership Support: Assist with special projects and initiatives.
  • Client Relations: Engage with clients for training, sales strategy, and lead generation.
  • Providing customer service consultation within retail locations.
  • Providing positive reinforcement and adult learning techniques to promote learning and skill improvement.
  • Maintaining sound knowledge of multiple products and services.
  • Attends requested training sessions and conference calls.
  • Educates and reviews new product and service offerings with teammates
  • Develops and manages positive business relationships with retail store management and employees
  • Ensures proper merchandising at locations, including product placement, maintenance, and brand compliance
  • Restocks merchandise as needed and allowed.
  • Supports select retail outlets in assigned geographical territory
  • Visits retail locations periodically

Benefits

  • Medical, dental & vision
  • 401(k)/Roth
  • Insurance (Basic/Supplemental Life & AD&D)
  • Short and long-term disability
  • Health & Dependent Care Spending Accounts (HSA & DCFSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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