Lead Retail Sales Associate / Customer Service

Elements Massage • Troy, MI

3d • $16 - $18

About The Position

Hiring immediately for a lead sales associate / customer service representative in the health and wellness industry. We are looking for fantastic sales associates to provide excellent customer service to our clients. This person will follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty. The Lead WMA will be responsible for lead management, outreach, and conversion as well as client experience and retention.

Requirements

• 1+ years of Sales experience preferred
• Basic computer skills
• Ability to multitask
• Must be outgoing, positive, cheerful, engaging, energetic, and resourceful
• Strong verbal and written communications skills
• Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers
• Must be an excellent organizer and problem solver with strong project management skills
• Must be able to work flexible days and hours; including nights and weekends

Nice To Haves

• MindBody Software experience a plus

Responsibilities

• Manages lead outreach and contacts perspective members
• Works with Marketing Team on best demonstrated practices for lead conversion strategies
• Customer service oriented with a focus on member retention
• Results oriented, metrics driven
• Comfortable in sales culture and converting guests

Benefits

• Pay $16-$18 per hour depending on experience
• Bonuses based on monthly conversion numbers
• Medical insurance
• A complimentary monthly massage at the studio
• Our team members will earn commission for wellness plan sales and have opportunities to earn up to $100 in additional bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees