Lead Retail Merchandising Group

Hillman•Cincinnati, OH

3d•Onsite

About The Position

The Lead Retail Merchandising Group performs, monitors, and assigns work duties to Retail Merchandising personnel. The Lead Retail Merchandising Group directs and coordinates sales initiatives pertaining to new programs for Hillman customers. The Lead Retail Merchandising Group works directly with other business organizations to ensure execution of request and ensures accuracy of requests. The Lead Retail Merchandising Group drives a culture of safety, be self-motivated, with good organizational and team building skills, and achieves high level results by embracing continuous improvement methodologies. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.

Requirements

High School diploma or GED equivalent is required; College degree or equivalent in education and work experience with formal sales training preferred.
Customer service or call center experience is preferred.
Good presentation skills and ability to communicate information clearly and concisely.
Excellent communication skills: ability to effectively communicate requirements and technical information.
Working knowledge of computer applications (i.e. MS Office Suite), and ability to learn in-house software applications.
Strong problem-solving skills and ability to work with a variety of personalities; maintain composure under stressful conditions.
Excellent organizational skills, the ability to manage multiple projects.
Demonstrates a general knowledge of the organization's mission, vision, and values; understands core products and services.
Complies with basic organizational policies, and regulations and demonstrates knowledge of the strategic direction of the organization.
Prioritizes work to deliver objectives on time, and to the highest standard while following direction and seeks clarification when required.
Actively contributes to evaluation of possible solutions to problems.
Engages supervisor in discussions about opportunities for improvement and taking on additional responsibilities.

Responsibilities

Responds to requests timely and schedules according to procedures.
Manage and Coordinates program requirements with business units.
Communicates schedule with business units and program status and tracks program initiatives.
Coordinates weekly business unit communications.
Supplies analytics pertaining to program requests.
Drives and supports continuous improvement initiatives.
Manages department software and intellectual integrity.
Provide training, tools, and techniques; provide documentation of new process and procedures.
Train and observe associates to include coaching and performance improvement plans.
Supervise the display ordering process to include scheduling of projects and programs, communication of key inventory gaps that compromise display builds.