Lead Retail Guide - Freeport, ME

The Orvis Co • Freeport, ME

294d

About The Position

Orvis is where passion and a career meet. Seeking a dynamic LEAD RETAIL GUIDE who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures. Working alongside the Store Manager, you will create a store atmosphere that is welcoming and inclusive, serve as a brand ambassador, and lead by example in a fast-paced retail environment. You will set the tone for your team to consistently deliver an exceptional customer experience and demonstrate our core values of surprising and delighting our customers, taking pride in our product, and protecting what we love.

Requirements

• Friendly and inviting personality with the ability to build relationships.
• Demonstrate care for customers and co-workers, creating a fun and energetic store vibe.
• Ability to engage customers and suggest products in an authentic and helpful manner.
• Confidence in observing and coaching selling opportunities to develop the team.
• Strong computer skills and ability to learn business programs and assist others.
• Ability to solve problems for customers and associates, handling ambiguity with sound judgment.
• Reliability and responsibility to open and close the store.
• Ability to reach, move, and handle merchandise, lifting up to 30 pounds, and stamina to execute floor sets.
• Ability to lead the sales floor for extended periods of time.

Nice To Haves

• Creativity and visual merchandising skills.

Responsibilities

• Create a store atmosphere that is welcoming and inclusive.
• Serve as a brand ambassador and lead by example in a fast-paced retail environment.
• Set the tone for your team to consistently deliver an exceptional customer experience.
• Demonstrate core values of surprising and delighting customers, taking pride in products, and protecting what we love.

Benefits

• Monthly Team Incentive Program.
• Employer-matched 401(k) savings plan.
• Paid time off and holiday pay.
• Generous associate discount.
• Opportunities to earn travel credits in partnership with Orvis Adventures - Travel Division.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers