Lead, Retail Bank Strategy & Insights
About The Position
The Consumer Bank Strategy & Insights team brings an outside‑in, future‑focused perspective to Regions’ Consumer Bank—combining emerging trends, customer insights, and strategic analysis to shape long‑term plans and accelerate execution across Retail, Mortgage, and HiFi. We partner with senior leaders to drive strategy, enable cross‑functional alignment, and help the Consumer Bank deliver stronger growth and a more future‑ready customer experience The Lead, Retail Bank Strategy & Insights partners directly with the Head of the Retail Bank to drive the most important strategic priorities. This role delivers actionable insights, supports long‑term planning, and partners with Retail leadership to strengthen customer relationships, elevate channel performance, and drive meaningful business outcomes.
Requirements
- Bachelor’s degree in Information Technology, Business Management, or a related field
- Ten (10) years of experience in strategic execution, product management, or customer experience
- Strong record of influencing without authority across senior leadership
- Exceptional executive storytelling capability and communication skills
- Forward‑looking, organized, and energized by complex strategic problems
- Strong analytics skills and the ability to translate insights into execution
- Thrives in ambiguity and brings structure to unclear or complex problems
- Known for elevating team performance through collaboration, curiosity, and sustained effort
- Experience in strategy, consulting, or strategic finance / analytics in financial services
Nice To Haves
- Master’s degree in a related field
- Strong knowledge of subject matter area, banking regulatory compliance frameworks, and risk management
- Experience in financial services, banking technology, or other consumer-facing industries
Responsibilities
- Lead development of the Retail Bank “North Star”, multi‑year strategy, and long‑term roadmap
- Conduct strategic analysis on customer behavior, frontline performance, digital adoption, and competitive dynamics
- Lead Retail business unit review insights and executive‑level performance narratives
- Track long‑term performance against Retail strategic priorities and identify emerging risks
- Partner with Digital, Finance, Marketing, Operations, and branch network to drive alignment and execution
Benefits
- Paid Vacation/Sick Time
- 401K with Company Match
- Medical, Dental and Vision Benefits
- Disability Benefits
- Health Savings Account
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Employee Assistance Program
- Associate Volunteer Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
