Lead Retail Associate - Katy, TX

Scandinavian Tobacco Group•Katy, MO

38d

About The Position

We are seeking a talented enthusiastic Retail Lead to be a brand ambassador for our superstore who strives to create a unique retail experience for our customers by helping to manage day-to-day operations of the business. This individual would embody our vision to create the ultimate customer experience by delivering excellent service and leading store associates to meet and exceed our performance standards. To succeed in this role, the candidate must possess excellent communication skills, a strong business acumen and a background in retail and/or luxury goods.

Requirements

Strong written and verbal communication skills
Proficiency in Microsoft Word, Excel, and PowerPoint
Ability to input, retrieve and analyze data
Hands-on commitment to getting the job done.
Proven ability to direct and coordinate operations
Strong organizational and time management skills

Nice To Haves

A general understanding of cigars and the Cigar Industry is preferred by not required

Responsibilities

Formulating strategic business development plans to ensure brand growth and long-term financial success
Assist in setting standards and objectives for retail sales staff
Educating and holding sales team to company goals, visual merchandising directives, product knowledge, and customer service standards
Overseeing and optimizing daily retail associate routines to ensure efficiency
Working closely with the store manager to set and deliver upon sales and profit goals
Monitoring all store expenses to ensure the store stays in line with the set budget objective
Creating and enforcing employee schedules
Monitoring progress of store goals and driving results
Ability to execute all store operations and ensure they completed satisfactorily
Motivating team members to achieve their personal best
Managing Labor hours to reach hourly wage goal set by store Manager
Assigning daily duties for deployment positions
Monitor the store systems to be sure they are properly functioning and maintained (lighting, HVAC, humidification, water treatment, plumbing, alarm and surveillance)