Lead Restoration Technician

SERVPRO of Lee & South Chatham CountiesPittsboro, NC
180d

About The Position

We are seeking a Lead Restoration Technician at SERVPRO to oversee restoration projects, guide a small team of technicians, and ensure exceptional results in water mitigation and reconstruction. The ideal candidate is a proactive, hands-on leader who thrives in a fast-paced environment, excels at problem-solving, and communicates effectively with clients and teammates.

Requirements

  • 2+ years in restoration or construction (water mitigation experience preferred).
  • IICRC Water Restoration Technician (WRT) certification or willingness to obtain within 6 months (reimbursement provided).
  • Proficiency with restoration equipment such as moisture meters and dehumidifiers.
  • Basic carpentry skills for reconstruction support.
  • Valid driver’s license and reliable transportation.

Responsibilities

  • Perform and oversee water extraction, drying, and mold remediation per IICRC S500 standards.
  • Operate equipment such as pumps, dehumidifiers, and air movers, and take moisture readings.
  • Train and supervise 1-2 technicians on mitigation tasks, ensuring OSHA-compliant safety practices.
  • Assist with minor reconstruction tasks under the Reconstruction Project Manager.
  • Capture and upload 5-10 high-resolution photos per phase to WorkCenter, ensuring they meet SERVPRO and insurance audit standards.
  • Receive work orders via Dash mobile app and update job status in the Jobs tab.
  • Log task notes and photos in WorkCenter under the appropriate job tabs.
  • Interact with clients during site visits, providing updates and ensuring satisfaction.
  • Coordinate with Office Manager, Mitigation Project Manager, Reconstruction Project Manager, and Estimator for seamless job execution.
  • Participate in 24/7 on-call rotation for emergencies, responding within 1 hour.
  • Document emergency work in WorkCenter with photos and notes.
  • Adhere to SERVPRO Job File Audit Checklist and maintain accurate job file documentation.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service