Lead Resident Counselor House of Mercy Full-Time Day Shift

Trinity Health

87d

About The Position

Provides support and assistance to the adult hallway house/residential services resident counselors and participates as a treatment team member providing direct care services to adult clients and their children. Works with clients and their children on treatment plan goals through professional interventions and supportive guidance/assistance. Participates in the teaching, coaching, and directing of adult clients as they address recovery, parenting, relationships, self-sufficiency, and daily living skills issues. Regularly interacts with adult hallway house/residential services and outpatient clients and their children ensuring their safety and security. Serves as a resource for resident counselor staff in matters related to the adult treatment programming. Communicates with supervisor on personnel and performance issues and to ensure that programming is therapeutic, effective and efficiently provided. Ensures that all necessary tasks are completed in a qualitative and timely manner.

Requirements

• Bachelor’s degree in social work or related human services discipline from an accredited four-year program, preferred.
• CADC certified within eighteen (18) months of hire.
• Heartsaver AED (Infant, Child and Adult) within four (4) months of hire.
• Valid Driver’s/Chauffeurs License required, must meet Mercy’s Motor Vehicle Safety Standards, must be at least 18 years of age and be eligible to drive per Iowa state law.
• Proof of completion of Mandatory Reporter abuse training specific to population served within 30 days of employment.
• Medication Management certification to be completed within three (3) months of hire.
• Understanding of medical terminology and communicate effectively with healthcare professionals.
• Excellent communication skills.

Responsibilities

• Supports the philosophy and mission of House of Mercy ensuring that it is visual in the operation and direction of the adult hallway house/residential services programs resident counselor staff.
• Communicates and promotes a strong commitment to the services provided by House of Mercy.
• Effectively develops and nurtures rapport and therapeutic relationships with all clients, co-workers, families, internal and external customers.
• Assures that the Resident Counselors follow through with their direct care responsibilities with emphasis on providing skill development education/coaching, developing rapport/relationship with clients, monitoring client activities, developing/enhancing client parenting skills, and observing client peer interactions.
• Intervenes when behaviors are inappropriate to ensure a safe environment.
• Provides counseling services to clients and their children when/where the situation requires.
• Serves as the initial contact person for addressing/resolving staff questions/concerns.

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees