Lead Resident Assistant

Great Lakes Mgmt Co•Woodbury, MN

About The Position

The Lead Resident Assistant (LRA) is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living and reminiscence neighborhoods including leading the assigned tasks of Resident Assistants. This Universal LRA role includes providing hands on care, physical and emotional support as outlined in each resident’s Individualized Service Plan (ISP) while maintaining a safe, comfortable home like environment. The LRA is responsible for demonstrating the company mission and values, in accordance with federal, state and local standards and regulations and Gentle Touch Health Initiatives policies to promote the highest degree of quality care and services to our residents.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required
High School diploma / GED accepted and may be required per state regulations
Must be at least 18 years of age
Previous experience working with seniors and desire to serve and care for seniors
Demonstrates leadership competencies
Ability to delegate assignments to the appropriate individuals based on their skills, roles and interests
Ability to make choices, decisions and act in the resident’s best interest
Ability to react and remain calm in difficult situations
Ability to handle multiple priorities
Possess written and verbal skills for effective communication and a level of understanding
Competent in organizational, time management skills
Demonstrates good judgment, problem solving and decision making skills
As applicable, all employees who drive a DOT Transportation Vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance

Nice To Haves

In states where appropriate, must maintain certifications
Medication Management Certified preferred and as required per specific state requirements
CPR Certificate and First Aid as required by state regulations

Responsibilities

Provides the highest degree of quality care and services to a consistent group of residents and their families in our assisted living and reminiscence neighborhoods in support of the Universal LRA role including leading the assigned tasks of Resident Assistant
Reviews staff schedules, ensures appropriate staffing coverage and contacts alternative employees as needed to fill staffing vacancy using variable staffing model
Monitors attendance & daily break schedule
Leads daily meetings, encourages active participation and teamwork within the changing shifts
Obtains monthly resident weight / vital signs
Receives delivered medications and faxes of new orders to the pharmacy
Reviews, reads, notates and initializes Daily Log to document and learn about pertinent about residents
Participates in the development of resident Individualized Service Plans (ISP) and monthly updates
In the absence of the ACC or RCC, works on daily assignments sheets
Greets guests, family members, residents and employees
Communicates with family & residents with empathy as needed
Responsible for their designated group of residents
Ensures the established safety regulations are followed at all times
Notifies supervisor if a resident has increased care needs
Checks residents for changes in skin condition such as skin, behavior, alertness, weight, dietary and participation in activities
Responds to security system & resident call bells promptly & immediately; takes appropriate action including resetting call bells
Answers, directs and/or responds to phone calls in a timely, courteous and professional manner
Assists with continence management & disposes of all continence products properly to ensure sanitation of resident suite and community restrooms using standard care precautions
Helps residents maintain independence, promote dignity and physical safety of each resident adhering to the standards of Resident Rights
Assists residents with activities of daily living (ADLs) and Invite, Encourage, Assist (IEA) residents to activities as indicated on ISP
Engages residents in life skills & other life enrichment activities throughout the day in reminiscence
Strives to understand & respond to each resident with empathy, always mindful of the resident’s unique communication patterns, history, basic human needs
Maintains an atmosphere of warmth, personal interest and positive emphasis as well as a calm environment
Assists each resident with their ever changing needs due to cognitive and physical loss
Partners with community team to ensure community is in compliance with OSHA requirements and promotion of Risk Management programs and policies; adherence to safety rules and regulations
Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, MSDS (Material Safety Data Sheets) & Lockout/Tagout procedures
Reports all accidents/incidents immediately
Reports all unsafe and hazardous conditions/equipment immediately
Ensures any cords, carts, equipment and other hazards are kept out of the way at all times, not blocking exits and in compliance with fire codes
Complies with all infection control techniques, placement of bio-hazard containers and removal techniques, procedures and policies
Understands and practices the proper method of attending to and disposing of and the possibility of exposure to blood borne pathogens, bodily fluids, infectious waste, sharp sticks and hazardous materials
Reports occupational exposures to blood, body fluids, infectious materials, sharp sticks & hazardous chemicals immediately
Ensures oxygen tanks are stored safely, exchanges guest/residents tanks when empty and monitors to make sure liters of oxygen are at prescribed levels
Practices routinely good Standard Care Precautions of cleanliness, hygiene and health standards
Maintains and cleans resident’s room as assigned including making beds, emptying trash, putting clothes away appropriately, spot sweeping and mopping as needed
Washes resident’s laundry as noted in the ISP and as needed
Washes and folds dining room linens and napkins
Completes assigned housekeeping tasks
Maintains common areas clean and tidy at all times
Serves meals in the dining room and works in the dining room as assigned
Promotes and ensures a pleasant dining experience during all meals
Assists with dining room set up and clean up as assigned
Participates in pre-meal meetings
Follows residents diets as indicated on Individualized Service Plan (ISP), Confidential Diet Board/Chart
Observes, notes, documents in Daily Log any residents changes in eating habits
Responds to the dining needs of the residents and guests while maintaining hospitality and service standards
Provides room service delivery as needed
Safe food handling is practiced at all times to prevent an outbreak of food borne illness in compliance with universal care precautions
The Lead Care Manager performs the duties listed within and supervises Resident Assistants in the duties listed below
Invite, Encourage, Assist (IEA) residents to activities and in life skills and other life enriching activities as indicated on the ISP and demographic profile
Integrates the individual resident’s life skills into their daily routine
Blends a variety of multi-sensory experiences into the resident’s day
Actively participates as a member of a team and committed to working toward team goals
Committed to serving our residents and guests through our Principles of Service
Contributes in the overall engagement programs and processes (customer and employee engagement) including participating in the employee engagement survey and engagement improvement planning workshops
Provides input for performance reviews, coaching and improved performance of care managers
Attends regular meetings; Town Hall, Department Team Meetings, Individualized Service Plan (ISP) Meetings, and others as directed by the Supervisor / RCC
Fulfills all required training within the required timeframe, including the completion of all online training and study application appropriate for the position.
Completes all training required by the state or other regulating authorities including ongoing training per regulations
Completion of training may be required and/or certificates available per regulations and laws as applicable