Lead Representative, Accounts Receivable

Resorts World Las Vegas•Las Vegas, NV

7d•Onsite

About The Position

The Lead, Accounts Receivable is responsible for various accounts receivable functions within daily operations, including collections, billing, audits, and handling customer service and guest inquiries. This role supports the Manager, Accounts Receivable, and is an integral part of the Finance Team. All responsibilities must be performed in compliance with applicable laws, regulations, and Resorts World Las Vegas policies, practices, and procedures.

Requirements

At least one year of previous Accounts Receivable experience, including credit and collections responsibilities in a similar or related field.
Working knowledge of Microsoft Applications (example Word, Excel).
Working knowledge of Payment Card Industry Data Security Standard (PCI) compliance.
Ability to effectively communicate in English.
Polished appearance and demeanor.
Excellent customer service skills.
Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
Ability to successfully mentor and lead a team.
Ability to work varied shifts, including nights, weekends and holidays.
At least 21 years of age.
High School Diploma or equivalent.
Proof of eligibility to work in the United States.
Position required licenses.

Nice To Haves

Working knowledge of Oracle database.
Working knowledge of Systems Applications and Products (SAP).
Previous experience working in a large, luxury resort setting.
At least five years of brand marketing experience and a minimum of three years in a management role.
Strong working knowledge of Adobe Creative Cloud and project management software, with familiarity in print and production processes to effectively support both digital and traditional marketing efforts.

Responsibilities

Coach and develop Accounts Receivable team members.
Monitor Aging report to maintain account progress.
Assist and guide Accounts Receivable team members with collections of past due accounts.
Monitor and maintain up to date information and comments on all client accounts.
Assist Accounts Receivable team members in the processing and allocation of credit card charges/refunds for guest inquires, disputes and skips.
Assist the team in researching and responding to all credit card retrieval and chargeback inquires.
Review and assist the Accounts Receivable Manager with adjustments.
Process and post all daily deposits.
Process and reconcile journal entries on accounts at month-end as assigned.
Monitor the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements.
Monitor internal controls to assure compliance with established procedures related to accounts receivable.
Monitor and assist the Accounts Receivable Manager with the Company’s policies and procedures surrounding the accounts receivable cycle.
Communicate and coordinate accounting policies, practices and procedures with the department and company managers.
Obtain and maintain position-specific licensing.
Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
Other duties as assigned.