Qualus-posted about 1 year ago
Full-time
Remote • Fort Worth, TX
1,001-5,000 employees

The Lead Relay Field Technician at Qualus is responsible for calibrating, installing, maintaining, and repairing protective relays and associated equipment to ensure the efficient and reliable operation of the electric grid. This role involves troubleshooting complex control systems and protective relay systems, as well as providing technical assistance and field service to customers. The technician will work on various systems including substation automation and SCADA systems, ensuring adherence to safety protocols and standards.

  • Provide field service and technical assistance to customers in areas of acceptance testing, commissioning, and troubleshooting of low, medium, and high voltage systems.
  • Read and properly interpret electrical drawings including single line drawings, AC and DC schematics, and panel wiring diagrams.
  • Write procedures and/or test plans in support of maintenance and construction activities.
  • Perform routine troubleshooting and repair of apparatus, relaying, and control equipment.
  • Ensure proper process and adherence to all company, industry, and client safety protocols and standards.
  • Plan, schedule, and complete test activities efficiently, on time, without service interruptions.
  • Review technicians' field time reports and job documentation to ensure accuracy for jobs as assigned.
  • Support in identifying and securing equipment and manpower needs for shop/field operations.
  • Provide Project Technical Support to Field Service personnel.
  • Provide technical insight to the sales team as needed.
  • High School or GED Diploma; foreign degree equivalency accepted.
  • 36 months experience in the job or as Field Service Protection and Control and High Voltage Apparatus Commissioning Technician.
  • Proficient in SCADA software.
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