Oversee and coordinate the research of patient and insurance credit balances using online work lists, ensuring that appropriate refunds are requested and processed efficiently. Supervise the timely handling of refund requests received from Insurance Companies and Responsible Parties, maintaining high standards of accuracy and compliance. Approve and process credit balances requested by department staff, within established authorization limits. Serve as the primary resource and subject matter expert for billing office staff regarding credit balance procedures, providing guidance and support as needed. Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree