Lead Registered Dental Assistant

Neighborhood Healthcare • Rialto, CA

34d • $30 - $42

About The Position

The Lead Registered Dental Assistant works to support the mission and vision of Neighborhood Healthcare by providing high quality dental care to a broad range of patients. The primary responsibilities are to use established dental hygiene protocols and procedures to ensure a positive patient experience. The role will assist providers with documenting patient findings, treatment plans, and outcomes.

Requirements

• High school diploma/GED required
• Two years of dental assisting experience required
• Valid CA Registered Dental Assistant license required
• Valid X-Ray License required
• Current Basic Life Support (BLS) certification though an American Heart Association (AHA)- Approved source is required upon hire and must be maintained as a condition of employment
• AHA- approved courses include an in-person, hands-on skills check with a certified instructor using a mannequin to demonstrate CPR and emergency response techniques
• Online-only BLS courses without a live skills check do not meet this requirement

Nice To Haves

• Bilingual (English/Spanish) speaking is preferred
• Excellent verbal and written communication skills, including superior composition, typing and proofreading skills
• Ability to interpret a variety of instructions in written, oral, diagram, or schedule form
• Knowledgeable about and experience with dental hygiene protocol and procedures
• Ability to work in a multi-lingual and multi-cultural setting
• Ability to successfully manage multiple tasks simultaneously
• Excellent planning and organizational ability
• Ability to work as part of a team as well as independently
• Ability to work with highly confidential information in a professional and ethical manner
• Ability to lift/carry 20 lbs/weight
• Ability to stand for long periods of time

Responsibilities

• Oversees and monitors the day-to-day workflows of the dental assistants
• Places purchasing orders, updates the master maintenance list, and monitors usage of dental inventory
• Assists management with training new dental assistants on usage of EDR, EHR, and other DA functions
• Stays abreast of changes in Department of Healthcare Services (DCHS) regulations and ensures dental assistant team complies with any changes
• Verifies labs and repair inventory slips with Finance
• Follows up on Pre-Authorization procedures to ensure services are eligible for patients
• Maintains and updates clinical documents and information, including material safety data sheets (MSDS) and the dental manual
• Stays abreast on infection control procedures, OSHA and California State Board of Dentistry guidelines, and dental materials
• Maintains adequate work schedules for the dental assistants
• Delegates daily workloads and tasks to dental assistants
• Assists site supervisors in ensuring clinic teams are following proper x-ray protocols, such as storing radiation monitoring device and reporting radiation exposure to the radiation-monitoring platform at proper intervals
• Maintains smooth workflow to ensure adequate dental assistant coverage during all patient contact times, including lunch break staggering
• Reports incidents, clinic concerns, or changes to the clinic site supervisor.
• Provides high-quality dental hygiene within the scope of service consistent with accepted standards of care by assessing dental conditions and risk, using patient screening procedures, including medical history review, dental & perio-charting, and taking patient vital signs as required
• Documents dental history of chief complaint; records and reports pertinent observations and patient reactions to dental staff, as appropriate
• Provides chair-side assistance to the dentist in the performance of special tests, procedures and complex treatments
• Assists with or institutes emergency measures for sudden adverse development during treatment of patients
• Evaluates patients and implements treatment regimens under the supervision of the dentist
• Delivers direct patient care to patients as assigned, using established dental hygienist procedures, such as cleaning, polishing, x-rays, application of sealants, fluorides and varnishes, making impressions of patients’ teeth for study casts and related procedures
• Provides complete documentation of all findings, treatments and outcomes
• Initiates oral health education and prevention activities
• Develops and implements individualized dental care plans for patients; performs patient education and risk protocols, discharge planning, and patient/family teaching under the supervision of a dentist
• Documents lab procedures and ensure follow-up on results
• Reviews and interprets patient dental records
• Assists in the preparation of patient care areas, patient admissions, transfers, and discharge processes, as required
• Performs routine cleaning and maintenance of dental equipment and patient rooms
• Prepares reports and assists with patient reception, telephone calls, routine triage and other office duties, as needed
• Impacts patient experiences by demonstrating courteous and helpful behavior and a commitment to accuracy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED