Lead Recovery Specialist II - Behavioral Health 155

Telecare Corp.•Oakland, CA

43d•$21 - $25

About The Position

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. As a part of the Telecare Family, Heritage Psychiatric Health Facility (PHF) is a 26-bed hospital providing acute psychiatric treatment to adults over the age of 18. The Lead Recovery Specialist II ensures the completion of duties of clinical staff by supporting and clarifying Recovery Specialist and Peer Support Specialist roles. The position provides direct services and works with program leadership in developing and implementing policies, procedures, and services with the primary focus on meeting the physical and psychological needs of members served in a manner consistent with Rehabilitation and Recovery principles.

Requirements

Three (3) years of direct service experience with psychiatric clients in an inpatient or outpatient setting
Must be at least 18 years of age
Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.

Nice To Haves

Bachelor's Degree in a behavioral health related field
Ability to work effectively as a member of a culturally competent multidisciplinary team, a thorough understanding of residential rights, and knowledge of basic medical and psychiatric terminology
Strong written and oral communication skills
Ability to utilize good judgment

Responsibilities

Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders
Oversees day-to-day service provision of assigned Recovery Specialists and Peer Support Specialists
Shares milieu responsibility for members served with other team members
Promotes and maintains harmonious and effective relations and communications within the program
Develops clear lines of authority and communication via an organizational chart defining agency interrelationships
Ensures that culturally competent services are available to all members served
Monitors and evaluates all programmatic aspects to ensure quality programming in meeting changing needs of members served
Meets regularly with staff to formulate operating decisions to achieve positive outcomes for members served
Demonstrates responsibility and willingness to take and provide direction
Observes, reports, and documents social, psychiatric, and physical behavior as well as potential risks of members served
Participates in assessing needs for in-service trainings and their effectiveness
Establishes and defines standards which ensure that safe practices are consistently followed within the program
Uses a strengths-based, client-centered approach in all service provision and communication
Maintains Clinical Quality Management System
Understands and demonstrates the safety program in all activities
Protects members served from behavior that could damage themselves or others, while maintaining their dignity and right to self-determination
Communicates regularly with Clinical Director regarding program, clinical, and staffing needs
Must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training