Lead Receptionist

Brookdale Senior Living • Vernon Hills, IL

77d

About The Position

Join Brookdale, recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity. We are committed to making lives better, including your own. In our environment, you can become your best possible self while earning more than just a paycheck. We offer opportunities for career growth through professional development and ongoing programs focused on your overall health and wellness. Our benefits vary by employment status and include a full suite of health insurance, life insurance, and retirement plans.

Requirements

• High school diploma or general education degree (GED) required.
• Minimum of one to two years related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Lead the reception area and serve the needs of residents, visitors, and staff by offering information and assistance in a friendly, efficient, and courteous manner.
• Greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
• Sort, deliver, and collect incoming/outgoing community and resident mail, and perform basic office/clerical functions, and maintain visitor logs.
• Respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Benefits

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance
• Paid Time Off (Full Time Only)
• Paid holidays (Full Time Only)
• Company provided life insurance (Full Time Only)
• Adoption benefit (Full Time Only)
• Disability (short and long term) (Full Time Only)
• Flexible Spending Accounts (Full Time Only)
• Health Savings Account (Full Time Only)
• Optional life and dependent life insurance (Full Time Only)
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan (Full Time Only)
• Tuition reimbursement (Full Time Only)

What This Job Offers

• Career Level: Entry Level
• Industry: Nursing and Residential Care Facilities
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees