Lead Receptionist

German Centre • West Roxbury, MA

2d

About The Position

Start a new career as a Lead Receptionist with German Centre - Edelweiss Village! Make a difference in someone's life every day. A centerpiece in the Greater Boston community, German Centre provides high quality care for all stages of senior life. Why Join Us? Tailored Care Services: We provide care that fits the needs of the individual Competitive Pay: Pay based on experience! Schedule: Full-time(40hours/week) Monday-Friday (scheduled 8-hour shifts between 6am-9pm) + some weekend hours Supportive Culture: We live by the C.A.R.E. Model: Compassion, Accountability, Respect, and Excellence Quick Hiring: Apply today and hear back within 48 hours

Requirements

• High school diploma or equivalent; ability to read, write, and speak English.
• Accurate typing and basic clerical/computer skills with strong organization.
• Ability to follow instructions, complete detailed work, and maintain confidentiality.
• Sound judgment and ability to make independent decisions when needed.
• Professional communication skills, including a courteous telephone manner and positive interaction with others.

Responsibilities

• Serve as the primary receptionist by greeting, screening, and assisting residents, visitors, families, vendors, and prospective residents; manage lobby operations, phones, paging systems, and visitor sign-in procedures.
• Coordinate front desk coverage and scheduling for all reception areas, including call-offs and vacations; ensure punctual opening and closing of reception and lobby areas.
• Perform administrative and clerical functions including mail distribution, correspondence, filing, copying, supply inventory tracking, and operation of office equipment.
• Maintain accurate records such as daily census lists, emergency census books, resident information, IWAVE/PCC admission functions, and confidentiality in compliance with HIPAA and facility policies.
• Support facility operations by managing deliveries, payroll and check distribution, raffle coordination, vendor/service personnel check-in, and communication with department heads and administration.
• Uphold customer service standards, safety protocols (fire and disaster procedures), attendance expectations, and regulatory compliance; attend mandatory in-services and perform additional duties as assigned.

Benefits

• Comprehensive benefits package, including Health, Dental, Vision, company-funded Life Insurance, and optional STD, LTD, Accident, and Critical Illness coverage.
• Financial and educational support, such as a 403(b) retirement plan, Flexible Spending Account, and tuition reimbursement.
• Generous paid time off, including vacation, sick time, and a paid birthday.
• Great workplace perks, including free parking, and a state-of-the-art facility with an inclusive, supportive culture.
• Rewarding career opportunities within an outstanding and well-recognized organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED