Lead Receptionist
About The Position
Singleton Schreiber, LLP is seeking an engaging, problem-solving client service professional to serve in a full-time role of receptionist at our San Diego office. As the point of first impression for clients, the receptionist must demonstrate excellent interpersonal communication skills and dedication to delivering superior client service. As a law firm with multiple practice areas, thousands of clients, we are seeking an organized, detail-oriented person who can maintain a professional and cheerful demeanor in a fast-paced environment. SALARY: $25.00-$28.00 per hour Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualifications for the role.
Requirements
- Ability to work in our San Diego office full-time.
- Multi-line telephone proficiency.
- 3+ years of experience as a receptionist in a professional environment.
- 2+ years of experience in client or customer service experience role.
- 1+ year experience working in a law firm setting.
- Excellent verbal and written communication skills.
- Computer literacy consistent with contemporary business standards (Microsoft Outlook, Excel, Word, Teams).
- Proficiency in operating office equipment.
- Physical requirements of the position include the ability to bend, reach, lift packages up to 25 lbs. and prolonged periods of sitting.
Nice To Haves
- Case management program experience preferred.
Responsibilities
- Manage front desk operations full time.
- Collaborative management of multiple conference room calendars, client facing email inboxes, and private office bookings for hybrid staff.
- Maintain a clean and organized office space.
- Representing the firm with professionalism and enthusiasm.
- Handle a high-volume of calls on multiple phone lines with sensitivity and poise.
- Quickly identify and correctly route calls to appropriate persons and teams.
- Perform data-entry, administrative, and other special tasks from the reception desk.
- Serve as an internal point of contact for in-office staff, assisting them with professionalism.
- Maintain and stock kitchen, conference rooms, and copy rooms.
- Receive deliveries, sort, and distribute incoming mail.
Benefits
- 100% employer-paid health, dental, and vision insurance for employees and dependents
- $50,000 in life insurance provided at no cost
- 401(k) plan with 6% dollar-for-dollar employer match after probationary period
- Generous paid parental leave for birth, adoption, or fostering
- Dependent care reimbursement up to $3,500/month
- Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
- Monthly commuter reimbursement up to $100 for public transportation
- Home office reimbursement: $150 for a desk, $150 for a chair (one-time)
- $25 work-from-home allowance each pay period for hybrid and remote staff
- Up to $5,250/year in tuition reimbursement for professional development
- State bar and approved professional association dues covered
- $30 Grubhub lunch credit every first Friday of the month
- Community engagement support: matching donations to 501(c)(3) nonprofits and encouragement of volunteer time
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
