LEAD QUALITY ENGINEER (HYBRID, CHARLOTTE)

Compass Group•Charlotte, NC

1d•Hybrid

About The Position

Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations. Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to building robust IT infrastructures, driving digital transformation, and much more. Job SummaryWe are seeking a Lead Quality Engineer to provide hands-on quality leadership across multiple applications and teams. This role combines execution, technical leadership, and quality strategy with a strong emphasis on Tosca automation, test coverage, and delivery readiness.

Requirements

9 - 12+ years of experience in software quality assurance, including technical leadership or team lead responsibilities.
Experience leading QA efforts across complex applications.
Advanced hands-on experience with Tricentis Tosca.
Proven experience leading QA efforts across teams or initiatives.
Expertise with Azure DevOps and test management tools.
Strong understanding of Agile, SDLC, and quality engineering practices.
Advanced SQL and data validation skills.
Experience with performance testing strategies and execution.
Strong leadership, communication, and stakeholder management skills.

Nice To Haves

Tosca advanced certifications.
ISTQB Advanced or Test Manager certification.
Deep experience testing APIs, backend systems, and complex integrations.

Responsibilities

Lead test strategy, planning, and execution across assigned products or teams.
Design, implement, and govern Tosca automation frameworks and standards.
Ensure consistent regression, functional, API, data, and performance testing practices.
Guide and mentor Quality and Senior Quality Engineers.
Partner with Product Owners and Engineering leaders to define quality goals and release criteria.
Oversee test management, reporting, and metrics using qTest.
Drive defect management, root cause analysis, and quality improvements using Azure DevOps.
Identify quality risks early and provide mitigation strategies.
Participate in Agile ceremonies and contribute to release planning.
Provide executive-level test status, quality metrics, and release readiness assessments.