Lead Quality Engineer

Quest Global•Longmont, CO

7d•$70,000 - $90,000•Onsite

About The Position

Lead Quality Engineer Who We Are: Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries. We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we're eager to hear from you. The achievers and courageous challenge-crushers we seek, have the following characteristics and skills The Lead Quality Engineer ensures products and processes meet safety, quality and regulatory standards by diligently managing non-conformances, facilitating root cause analysis, collaborating with cross-functional teams to drive continuous improvement, and supporting the Quality Management System. This is an on-site position out of our services facility.

Requirements

Have a bachelor's degree in STEM majors (Science, Technology, Engineering, Mathematics) from an accredited college or University.
Have minimum 5 years in Quality role including demonstrated success facilitating cross-functional root cause analysis.
Have solid understanding of key manufacturing, supply chain, engineering, Services processes.
Hold Six Sigma Black or Green Belt and/or Lean certification.
Be comfortable and effective working in new areas that require rapid problem solving.

Nice To Haves

ASQ CQE certification.
Experience in controls and/or turbines.
Excellent communicator, works well in a team environment, appreciates challenges.
Flexible, continuous learner, willing to share knowledge and experience.
Presentation skills, both oral and written.
Organizational skills to manage multiple and changing priorities.
Experience with ISO9001 and nuclear quality standards.
Experience with ERP systems (SAP).
Familiarity with nuclear quality standards.

Responsibilities

Non-conformance Management Reviewing, investigating, and triaging field and factory non-conformances, documenting containment, correction, and validation.
Reviewing field returns and arranging for failure analysis with internal and external suppliers.
Collaborating with all functions (Sales, Projects, Engineering, Operations, Sourcing, Services) to Stop Work early, resolve issues quickly, gather lessons learned, and implement improvement actions as needed.
Continuous Improvement Facilitating cross-functional root cause analysis, applying problem-solving methods (8D, Apollo Reality Charting, 5-Why, Ishikawa, …) to reduce or eliminate recurrence.
Leading RCA read-outs with leadership to drive agreement.
Supporting Built-In Quality (BiQ) initiative in Manufacturing to provide improvement roadmap toward excellence in Quality.
Following up regularly with corrective action and audit finding owners and supporting timely closure.
Conduct periodic Voice of Customer calls with key customers to assess opportunities for improvement.
Review customer survey responses for opportunities for improvement.
Conduct data mining of quality data including AI to identify trends and themes.
Quality Management System Support Supporting internal audit program to assure compliance and evaluating effectiveness of Quality Management System to deliver intended results.
Supporting Quality KPIs: customer satisfaction, customer issue and nonconformance resolution, CoPQ, continuous improvement and corrective action cycle times, line stops, risk analysis.
Traveling up to 5% of the time for field service audits at customer sites.
Communicating and mentoring widely to cultivate a quality culture of customer passion, compliance, and waste reduction.
Other Support new emerging quality initiatives as needed.