Lead Quality Assurance Technician

Federal Package Network, Inc. • Chanhassen, MN

4d

About The Position

You are a quality-focused, detail-oriented professional with a strong understanding of manufacturing processes and regulatory standards. You thrive in a leadership role where you can guide others, solve problems, and ensure quality excellence across all stages of production. You are collaborative, proactive, and passionate about maintaining high standards that support both company goals and customer satisfaction.

As we continue to grow, we’re actively investing in our people, our technology, and our future. That means this is the perfect time to join our team and make your mark. You’ll have the opportunity to contribute meaningfully, take ownership of your work, and help shape the direction of our organization. Whether you’re passionate about innovation, leadership, or operational excellence, there’s room to grow here.

At Federal Package we believe that you work your best when you feel your best. Here is what you can expect from us:

Requirements

• Associate’s or Technical Degree required; Bachelor’s degree preferred.
• 3-5 years of quality assurance experience in a manufacturing or regulated industry.
• Strong understanding of GMP/GDP principles and FDA compliance requirements.
• Proficiency in English (reading, writing, speaking, and comprehension).
• Working knowledge of Microsoft Word, Excel, and general computer systems.
• Excellent attention to detail with strong organizational, prioritization, and multitasking abilities.
• Strong communication and interpersonal skills with a collaborative team mindset.
• Ability to adapt to changing priorities and production needs.
• Experience using measuring tools such as micrometers, calipers, pin gauges, and placement gauges.
• Ability to lift up to 30 pounds as needed in a manufacturing environment.

Responsibilities

• Lead the daily workflow and activities of QA Technicians, ensuring compliance with SOPs, procedures, and regulatory standards.
• Serve as the primary QA contact on the production floor, providing direction, support, and training to team members.
• Act as the first point of escalation for complex quality issues, resolving them efficiently or elevating to QA management when needed.
• Know how to perform every QA Technician function and provide backup support as necessary.
• Support batch record review processes, ensuring accuracy, completeness, and compliance with all SOPs.
• Ensure finished goods and component inspections meet company and customer quality requirements.
• Review and approve artwork and labeling for accuracy and compliance with specifications.
• Lead or assist with non-conformance investigations, corrective/preventive actions, and internal audits.
• Provide support during external audits and contribute to continuous improvement initiatives that strengthen product quality and process control.

Benefits

• Comprehensive Benefits Package: Medical, dental, vision, life insurance, and disability coverage
• Retirement Support: 401(k) with company contributions to help you plan for your future
• Generous PTO & Leave: Paid time off, volunteer time, bereavement leave, and new parent paid leave
• Flexible Scheduling: Flex time and support for work-life balance
• Education Reimbursement Program: We invest in your continued personal and professional development
• A Culture That Values You: Your energy, ideas, and ambition will be recognized and rewarded.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree