Lead QA Engineer

ServiceUp-posted 3 months ago
Full-time • Senior
11-50 employees
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Service is looking for a highly skilled lead QA Engineer to join our team remotely. As a core delivery team member, you will be responsible for validating functional and non-functional requirements, ensuring our products meet the highest quality standards. You’ll leverage both a strong QA mindset and technical expertise to support our development teams in building reliable and scalable software solutions.

  • Decompose product requirements into comprehensive test cases, ensuring full coverage of business and technical needs.
  • Leverage a risk-based approach to determine the optimal balance between manual and automated testing, ensuring a strong focus on user experience, performance, and system reliability.
  • Investigate issues by analyzing logs, debugging applications, and identifying root causes of failures.
  • Write and execute SQL queries to validate data integrity and troubleshoot backend issues.
  • Make informed decisions on what, when, and how to automate, balancing efficiency with development speed.
  • Identify, document, and track defects, working closely with developers to resolve issues efficiently.
  • Work within a Scrum team, sharing QA best practices and helping teammates improve testing strategies.
  • 5+ years of experience as a Quality Assurance Engineer, with a strong track record of ensuring software quality in complex systems.
  • 3+ years of experience leading a team in a Scrum framework on medium to large-sized projects, fostering collaboration and driving quality initiatives.
  • A keen eye for detail, a passion for delivering quality, and a proactive approach to identifying potential issues before they arise.
  • Ability to clearly articulate test findings, risks, and recommendations to both technical and non-technical stakeholders.
  • Experience debugging applications, analyzing logs, and using developer tools to investigate issues.
  • Ability to write and optimize SQL queries for testing and troubleshooting purposes.
  • Familiarity with automation frameworks (e.g., Selenium, Cypress, Playwright) and API testing tools (e.g., Postman) is a plus.
  • Understanding of Agile methodologies, version control (e.g., Git), and CI/CD pipelines.
  • Competitive pay with equity
  • Medical, dental, and vision coverage
  • Flexible PTO and company holidays
  • Remote-friendly setup with home office support
  • Learning and development budget
  • Wellness stipend to support your health and well-being
  • Paid parental leave
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