Lead QA Engineer

ServiceUp

138d

About The Position

Service is looking for a highly skilled lead QA Engineer to join our team remotely. As a core delivery team member, you will be responsible for validating functional and non-functional requirements, ensuring our products meet the highest quality standards. You’ll leverage both a strong QA mindset and technical expertise to support our development teams in building reliable and scalable software solutions.

Requirements

• 5+ years of experience as a Quality Assurance Engineer, with a strong track record of ensuring software quality in complex systems.
• 3+ years of experience leading a team in a Scrum framework on medium to large-sized projects, fostering collaboration and driving quality initiatives.
• A keen eye for detail, a passion for delivering quality, and a proactive approach to identifying potential issues before they arise.
• Ability to clearly articulate test findings, risks, and recommendations to both technical and non-technical stakeholders.
• Experience debugging applications, analyzing logs, and using developer tools to investigate issues.
• Ability to write and optimize SQL queries for testing and troubleshooting purposes.

Nice To Haves

• Familiarity with automation frameworks (e.g., Selenium, Cypress, Playwright) and API testing tools (e.g., Postman) is a plus.
• Understanding of Agile methodologies, version control (e.g., Git), and CI/CD pipelines.

Responsibilities

• Decompose product requirements into comprehensive test cases, ensuring full coverage of business and technical needs.
• Leverage a risk-based approach to determine the optimal balance between manual and automated testing, ensuring a strong focus on user experience, performance, and system reliability.
• Investigate issues by analyzing logs, debugging applications, and identifying root causes of failures.
• Write and execute SQL queries to validate data integrity and troubleshoot backend issues.
• Make informed decisions on what, when, and how to automate, balancing efficiency with development speed.
• Identify, document, and track defects, working closely with developers to resolve issues efficiently.
• Work within a Scrum team, sharing QA best practices and helping teammates improve testing strategies.

Benefits

• Competitive pay with equity
• Medical, dental, and vision coverage
• Flexible PTO and company holidays
• Remote-friendly setup with home office support
• Learning and development budget
• Wellness stipend to support your health and well-being
• Paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 11-50 employees