Lead QA Engineer - Insurance

Ness Digital Engineering•New York, NY

7d•Remote

About The Position

We are looking for a Senior QA Tester to ensure the quality, reliability, and performance of our FAST insurance product. The role involves leading test strategy, executing complex test scenarios, collaborating with cross-functional teams, and ensuring defect-free releases across web, mobile, and API layers. The ideal candidate brings strong insurance domain knowledge, hands-on testing expertise, and a quality-first mindset.

Requirements

Strong experience in manual and automation testing
Hands-on experience with: Test automation tools (Selenium / Cypress / Playwright) API testing (Postman, REST Assured) SQL for data validation
Experience testing web-based and API-driven applications
Familiarity with CI/CD pipelines and Agile/Scrum methodologies
Solid understanding of insurance domain concepts
Experience testing insurance products or platforms is highly preferred
Knowledge of regulatory and compliance considerations is a plus
Strong analytical and problem-solving skills
Excellent communication and documentation skills
Ability to work independently and handle complex testing scenarios
Quality-driven mindset with attention to detail

Nice To Haves

Experience with FAST / digital insurance platforms
Exposure to cloud environments (AWS / Azure)
Performance testing tools (JMeter, LoadRunner)
ISTQB or equivalent QA certification

Responsibilities

Understand business requirements, FAST insurance workflows, and regulatory needs
Define test strategy, test plans, and test cases for functional and non-functional testing
Identify testing scope, dependencies, risks, and mitigation plans
Execute end-to-end testing across insurance processes such as: Policy issuance Endorsements Renewals Claims Payments & integrations
Perform regression testing for new releases and enhancements
Validate data accuracy across systems and integrations
Design and maintain test automation frameworks (Selenium, Cypress, Playwright, etc.)
Perform API testing using tools like Postman / REST Assured
Identify test cases suitable for automation and improve coverage
Log, track, and manage defects using tools like JIRA / Azure DevOps
Perform root cause analysis and collaborate with developers for resolution
Ensure defects are retested and closed with proper validation
Work closely with Product Owners, Developers, and Business Analysts
Mentor junior QA team members and review test artifacts
Participate in sprint ceremonies (planning, stand-ups, retrospectives)
Support performance, security, and UAT testing
Validate compliance with insurance standards and data privacy requirements