Lead Property Claims Adjuster - Large Loss

Amica Mutual Insurance•East Hartford, CT

42d•Onsite

About The Position

Lead Property Claims Adjuster (Large Loss) Hartford Regional Office 101 East River Dr, 5th Fl, East Hartford, CT 06108 Thank you for considering Amica as part of your career journey, where your future is our business. At Amica, we pride ourselves on being an inclusive and supportive environment. We all work together to accomplish the common goal of providing the best experience for our customers. We believe in trust and fostering lasting relationships for our customers and employees! We're focused on creating a workplace that works for all. We'll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it! As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. Our office in East Hartford, CT is looking for a Lead Property Claims Adjuster to join the team! The selected individual will independently handle claims with increased complexity while demonstrating competencies in the areas of investigations, file documentation, negotiation and property damage estimation while upholding Amica's culture and creating peace of mind while building enduring relationships with our customers. Applicants must be located within reasonable proximity to our East Hartford, CT office.

Requirements

Bachelor's degree and 4 years of adjusting experience is preferred
Strong written and verbal communication skills
Strong interpersonal skills
Strong decision-making skills
Ability to work independently with minimal supervision
Thorough knowledge of claims procedures, systems and policies
Commitment to improve professional knowledge, skills and competencies through continuing education
Knowledge of Microsoft Office
AIC strongly recommended
Industry designations preferred
Use of company vehicle including extended travel
Geographic dispersion of claims will require periodic air travel
Travel to CAT areas and participation in CAT duty may be required
Ability to lift a minimum of 35 pounds
Ability to inspect all aspects of property, including but not limited to, the ability to climb ladders and traverse roofs, inspect attics, basements and crawl spaces
Ability to conduct investigations outdoors year round
Reasonable proximity to the designated office is expected; office days may be requested/required

Responsibilities

Conduct timely and thorough investigations; fully updating the claim file with key documents, a clear plan of action and comprehensive responses to supervisor's questions/feedback
Thorough understanding of the homeowner's policy, applicable coverages, exclusions, and conditions and able to apply coverage recommendations to assigned claims
Proactively communicate with all involved parties and claim stakeholders, providing clear updates and outlining the path towards the resolution of a claim
Utilize a wide array of tools to complete assigned tasks while effectively managing expenses
Gather evidence needed to properly evaluate damages including conducting field work, desk adjusting and/or working with an independent adjuster
Strong working understanding of the laws, regulations and emerging issues that impact the assigned territory
Identify claim files that merit SIU and/or subrogation referral for supplemental claim handling
Maintain licenses in designated states and complete continuing education as needed for compliance
Demonstrate leadership and promote a team environment
May assist with training others
Pursue continuing education as directed, while considering electives to broaden skill sets
May be called upon to handle other duties as required.

Benefits

Medical, dental, vision coverage, short- and long-term disability, and life insurance
Paid Vacation - you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly.
Holidays - 14 paid holidays observed
Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment
Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution
Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals
Generous leave programs, including paid parental bonding leave
Student Loan Repayment and Tuition Reimbursement programs
Generous fitness and wellness reimbursement
Employee community involvement
Strong relationships, lifelong friendships
Opportunities for advancement in a successful and growing company