Lead Project Specialist

Graybar•Dublin, CA

7d•$37•Onsite

About The Position

Make a difference. As a Lead Project Specialist you will serve as a key member of branch project management team and expert user of SAP to ensure customer satisfaction, taking a proactive approach to servicing the Company's customers on project orders. In this role you will: Perform order entry of job orders, particularly the larger, more difficult projects, including order acknowledgements to customers. Coordinate fixture packages and gear releases, including expediting of drawings and approvals, updating shipping schedules to customers, expediting deliveries with suppliers, and coordinating warehouse deliveries to ensure on time performance. Execute accurate job lot billing to customers utilizing software, and process supplier invoices on projects for payment. Produce various reports for customers and suppliers from project software throughout project period. Provide training and guidance to less experienced Project Specialists as needed

Requirements

3 years’ experience
High school diploma or GED
5+ years’ experience: some customer service and electrical industry experience preferred
Four-year degree preferred
Knowledge of the Company's products and services
Knowledge of Microsoft Word and Excel
Strong knowledge of SAP
Oral and written communication skills
Strong customer service skills
Ability to work with all levels of employees and management, both internally and externally
Ability to be detail oriented
Ability to influence without authority
Ability to mentor and train peers

Nice To Haves

5+ years’ experience: some customer service and electrical industry experience preferred
Four-year degree preferred

Responsibilities

Perform order entry of job orders, particularly the larger, more difficult projects, including order acknowledgements to customers.
Coordinate fixture packages and gear releases, including expediting of drawings and approvals, updating shipping schedules to customers, expediting deliveries with suppliers, and coordinating warehouse deliveries to ensure on time performance.
Execute accurate job lot billing to customers utilizing software, and process supplier invoices on projects for payment.
Produce various reports for customers and suppliers from project software throughout project period.
Provide training and guidance to less experienced Project Specialists as needed

Benefits

Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Life Insurance coverage for you and options for your family.
Save on expenses with Flexible Spending Accounts .
Enjoy our Disability Benefits at no cost to you.
Share in our success with P rofit Sharing Plans .
401(k) Savings Plan with company match to help secure your future.
Paid Vacation & Sick Days to spend time away from work or in case of an illness.
Rest and recharge during our Paid Holidays throughout the year.
Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
Volunteer with Community Time Off to give back to the community.
Predictable Work Schedules to plan your life: no weekends or nights for most roles.
Celebrate your and others' achievements with our Employee Recognition Program .
Reach your career goals with our Educational Reimbursement and Career Development Programs .