Lumen Technologies-posted about 1 year ago
$68,757 - $91,675/Yr
Full-time • Mid Level
Concord, NH
Telecommunications

The Lead Project Coordinator at Lumen is a fully experienced role that acts as a Subject Matter Expert in Order Management. This position is responsible for coordinating various order activities, ensuring timely delivery, and managing order-related paperwork. The role is crucial for the success of projects, as it involves controlling order workflow, scheduling assignments, and communicating risks and opportunities to internal stakeholders.

  • Verify, coordinate and track the delivery of orders to ensure expectations and Service Delivery commitments are met
  • Participate in order submission meetings and propose improvements as Subject Matter Expert
  • Evaluate potential problems with orders and recommend solutions
  • Manage order-related paperwork ensuring all necessary materials are current and properly managed
  • Provide Subject Matter expertise in Upfront Order Details including roadblock resolution and risk management
  • Communicate Order Escalation to Project Manager for inclusion in overall Project Risk management.
  • Associates degree or equivalent education and relevant experience
  • 4-6 years of experience
  • Highly organized and detail-oriented
  • Experienced with project management/coordination
  • Proficient in Microsoft Office 365 (Word, PowerPoint, Outlook) and Microsoft Excel
  • Strong verbal and written communication skills
  • Ability to communicate project needs to internal teams/vendors
  • Utilize a consultative approach and maintain strong working relationships across multiple departments
  • Motivated self-starter with experience in a fast-paced work environment
  • Strong ability to provide leadership/mentoring to other team members.
  • BA and 2 years experience or minimum 4 years related experience in specific area
  • Knowledge of Salesforce, Site Survey Tool, CAT, Excel, 3GIS
  • Experience in technical order management
  • Health insurance
  • Life insurance
  • Voluntary lifestyle benefits
  • Short-term incentives or sales compensation
  • Comprehensive benefits package enhancing physical, mental, emotional and financial wellbeing
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