Lead Product Owner

Caterpillar Inc.•Peoria, IL

4d•$128,470 - $208,770

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Work Shapes the World at Caterpillar Inc. Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world. When you join Caterpillar, you're joining a global team who cares not just about the work we do, but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary: The Service Options team, a part of the Global Service Applications team within Cat Digital, is growing in support of the Speed to Quote strategic initiative to transform how Caterpillar creates, manages, and delivers service option data to be used by Caterpillar and our dealers for quoting rebuilds, maintenance, and repairs for our customers. This opportunity is for a Lead Product Owner on the Service Options team facilitating product development for an integrated web application. The Product Owner will facilitate Agile best practices and be a liaison to the business team. They will work closely with the Business Product Owner and Cat Digital Engineering team to deliver a modernized, high quality web application.

Requirements

Business Analysis: Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Software Change Request Management: Knowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff.
Software Engineering: Knowledge of software engineering; ability to deliver new or enhanced fee-based software products.
Software Problem Management: Knowledge of strategies, practices and tools for resolving software problems; ability to manage software problems in installed software products.
Software Product Business Knowledge: Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.
User Acceptance Testing (UAT): Knowledge of UAT activities, tasks, tools and techniques; ability to design, implement and evaluate acceptance tests for end-users.

Nice To Haves

Bachelor’s degree in business management, computer science, information systems, or related field
Experience as a Technical Product Owner
Must have a strong understanding of software development and technologies such as Java, API services and AWS/Azure cloud development
Experience managing product backlogs using Agile software tools such as Azure DevOps
Experience in deploying and maintaining software in public clouds such as Azure/AWS.
Proven experience in designing and developing software solutions at scale.
Experience working with onshore/offshore team model
Experience in design and development of cloud-native software solutions at scale
Previous experience in leading a technical team while simultaneously managing multiple projects.
This position should be familiar with Agile Scrum and project management methodologies as they will participate in multiple dependent projects.
Proven experience as a Scrum Master or Agile Coach in software development projects
Ability to collaborate effectively with cross-functional teams and stakeholders
Excellent communication, facilitation, and interpersonal skills
Should be familiar with project management methodologies as they will participate in multiple projects representing expertise for the application or process.
Strong ability to communicate across various groups and at all levels of the business that include stakeholders, business partners, customers, and vendors.
Manages software product change requests from customers, vendors, and internal staff.
Knowledge of software engineering concepts that include development, testing, integrations and deployment of software or applications.
Experience with managing products using Cloud technologies.
Experience with the business aspects and operation of digital products that include developing high quality, modernized, and highly integrated software applications.
Thorough understanding of Quality/Testing plans such as Unit, SIT, Regression, UAT and Business Sign Off (BSO) activities, tasks, tools and techniques; ability to design, implement and evaluate acceptance tests for end-users.
Flexibility and adaptability to thrive in a dynamic and fast-paced environment.

Responsibilities

Responsible for maximizing the value of the product and the work of the Development Team
Responsible for acting as Product Owner for larger, more complex projects with high value to the organization
Responsible for creating, maintaining, and prioritizing the Product Backlog according to business value for the life of the project
Communicate Product Backlog priorities to the team
Responsible for the vision of the solution and conveying that vision to the team
Collaborate with Lead Engineers on decomposition of epics, themes and features into user stories that are small enough, or granular enough, to be achieved in a single sprint.
Negotiate business requirements and their release dates with Business Product Owners and development teams.
Responsible for conveying the vision and goals at the beginning of every sprint.
Work closely with key stakeholders throughout the organization.
Participate in Daily Scrum as needed
Participate in Sprint Planning meetings, Demos and Retrospectives
Inspect the product progress at the end of every Sprint and accept or reject the work that has been done by the Development Team
Act as the voice of the team, communicating status externally
Be a good role model of Scrum values; understand the framework and the roles of each team member
Be a champion for the agile community and help to further the community within the organization
Employee is also responsible for performing other job duties as assigned by Caterpillar management from time to time.