Lead Product Owner (EMR)

McKesson

10h

About The Position

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. The Lead Product Owner – Clinical Administration & Billing is a senior individual contributor with end‑to-end accountability for delivering mission‑critical clinical administration and billing capabilities within the iKnowMed (IKM) platform. This role owns the full product lifecycle—from discovery and backlog strategy through delivery, release, and continuous optimization—for complex, highly regulated healthcare solutions. The Lead Product Owner partners deeply with Engineering, Architecture, Quality, Compliance, and Business stakeholders to ensure problems are clearly defined, solutions are technically sound, regulatory requirements are met, and customer value is delivered predictably at scale. This role operates with a high degree of autonomy, drives complex cross‑team dependencies, and sets the standard for product ownership excellence while mentoring other Product Owners. This position requires strong domain expertise, technical fluency, and the ability to balance strategic intent with hands‑on execution in a fast‑moving, high‑impact environment. Key Outcomes & Impact End‑to‑end ownership of complex clinical and billing product domains, driving initiatives from concept through production release with minimal oversight Strong engineering partnership resulting in efficient sequencing, reliable delivery, and well‑designed, scalable solutions High‑quality delivery with a strong quality mindset—meeting sprint commitments, Definition of Done, and regulatory obligations with low defect leakage Clear alignment of product goals, OKRs, and backlog priorities across leadership, business, compliance, and delivery teams Continuous product evolution informed by customer feedback, lifecycle stage, regulatory change, and business priorities Increased product delivery maturity through mentoring and coaching of Product Owners and influencing best practices across the organization

Requirements

Degree or equivalent and typically requires 7+ years of relevant experience.
7+ years of experience in Product Ownership, Product Management, or Agile delivery roles
Proven track record leading complex, cross‑functional product initiatives from concept through production release
Demonstrated success operating in highly regulated environments (healthcare, clinical systems, billing, revenue cycle, or equivalent)
Strong working knowledge of clinical workflows and billing concepts; experience with oncology, EHRs, or revenue cycle systems is a strong plus
High degree of technical fluency, with the ability to collaborate effectively with engineers and architects
Deep understanding of Agile/Scrum practices, backlog management, and incremental delivery
Experience balancing feature delivery with technical debt, platform stability, and performance needs
Strong documentation discipline with the ability to create clear, auditable artifacts
Operates independently with sound judgment, thriving in ambiguity and complex decision‑making environments
Exceptional stakeholder management, communication, and influence skills
Strong customer empathy with the ability to frame problems, identify root causes, and deliver meaningful outcomes
Demonstrated ability to mentor peers and raise overall delivery maturity

Responsibilities

Product Ownership & Delivery Own and evolve key IKM functional areas, including: Clinical charting (Problems & Diagnoses) Charge Capture and Billing workflows Scheduling Content ingestion into IKM Message Center
Maintain and continuously groom a prioritized backlog that balances new capabilities, enhancements, technical debt, maintenance, and regulatory needs
Translate business, clinical, billing, regulatory, and non‑functional requirements into high‑quality user stories with clear acceptance criteria
Define release strategy, value‑based slicing, and incremental delivery plans to maximize customer and business impact
Drive estimation, sequencing, and scope trade‑off discussions with engineering partners
Stakeholder & Cross‑Functional Leadership Represent the voice of the customer in prioritization, sprint planning, reviews, and release discussions
Proactively identify, manage, and communicate complex dependencies across product, engineering, quality, compliance, and operational teams
Engage Legal, Compliance, and Regulatory stakeholders to validate requirements and ensure audit‑ready delivery
Coordinate with PMO to align to and influence best‑practice standards for the Product Owner role
Quality, Risk & Operational Excellence Lead UAT strategy and execution, refining development and testing practices to reduce risk and defects prior to release
Own defect backlog and triage process for assigned product areas; partner with Support and Account teams to ensure transparency and resolution
Identify, assess, and actively socialize delivery risks (in partnership with the Scrum Master)
Support CAPA‑level documentation and remediation activities as required
Coaching & Mentorship Mentor and coach Product Owners on backlog management, refinement practices, stakeholder engagement, and delivery execution
Serve as a role model for strong product discipline, customer empathy, and outcome‑driven delivery