Lead Product Operations , Rider Growth

Uber • New York, NY

248d • $191,000 - $212,000 • Remote

About The Position

As the Product Operations lead for Rider Growth - you will serve a critical role in the future of Mobility growth at Uber. In this role you will be the person responsible for bridging business needs into tech roadmaps, and solve problems that lie at the intersection between the two. This role requires an ability to problem solve strategically, align global cross-functional stakeholders, launch products globally with high velocity, and quickly make user and business impact within a complex organization.

Requirements

• 6+ years experience in start-up, tech, consulting, or banking, with high preference for Product or Product Ops experience
• People management experience in building high output & trust teams
• Analytical skills required - you can leverage data quickly to make decisions. Able to discuss technical topics with both technical and non-technical audiences
• Proven track record with leading large & global XFN stakeholder team, leading end to end global roll-outs
• Independently drive alignment and influence large XFN stakeholder groups at various levels of the organization

Nice To Haves

• Driver mindset - bias to action, great collaborator, master disambiguator/simplifier, constantly pulling toward clarity and delivery
• Grit - never afraid to roll up your sleeves and get it done
• Customer obsession

Responsibilities

• Align global executive stakeholders to ensure product strategies are informed with on-the-ground, locally relevant information; and unblock budget and launch requirements to operationalize tech products/features.
• Own the entire go-to-market strategy and execution for Rider growth product features. You will be responsible and held accountable for launch timelines and unblocking global scale.
• Prioritize business insights for the Tech team to ensure Tech deeply understands voice of the customer and how to adapt globally-built products for local contexts.
• Drive program management across many stakeholders working in parallel with Tech to unlock product launches and roll-outs: Marketing, Legal, Finance, Customer Support, Operations, and many more.
• Create focus and transparency around product work via strong communications and operating models, and strong company-wide alignment around core objectives and key results.
• Own the efficiency of the product stack: identify and fix areas where the product development process lacks velocity, transparency, or effectiveness.

Benefits

• Eligible to participate in Uber's bonus program
• May be offered an equity award & other types of compensation
• Eligible for various benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Transit and Ground Passenger Transportation