Lead Product Manager – User Design (UX) & Data BSA/AML

Wells Fargo • Irving, TX

1d • Hybrid

About The Position

About this Role: Wells Fargo is seeking Product Design Lead – BSA/AML Data & Experience Design Shared Services Operations (SSO) is seeking a Product Design Lead to transform how teams experience and manage BSA/AML and client reference data workflows. This role focuses on the intersection of data, design, and compliance, creating human-centered solutions that bring clarity and efficiency to complex regulatory processes. The ideal candidate combines strong design acumen with a deep understanding of operational systems and the data that powers them—helping SSO deliver intelligent, scalable, and compliant customer data experiences. A hands-on designer who bridges data and experience. You think in systems, not screens - understanding that well-designed data journeys are the foundation of strong compliance. In SSO, you’ll help reimagine how Bank Secrecy Act / Anti-Money Laundering (BSA/AML) and client data operations work: more unified, transparent, and efficient by design In this role, you will: Partner with Product, Data, and Operations teams to align user experience with data quality, lineage, and governance standards across client reference data domains. Apply design thinking to map end-to-end compliance journeys—identifying pain points, redundancies, and automation opportunities. Simplify how users interact with Artificial Intelligence (AI) driven and data-enabled platforms, ensuring transparency, explainability, and confidence in decision-making. Experience in blue printing and systems architecture design. Contribute to a unified experience framework and design system that supports consistency across all SSO compliance and data products. Embed agile design practices into product delivery—prototyping, testing, and refining based on real user feedback. Develop measurable outcomes linking design improvements to operational gains in accuracy, cycle time, and data integrity. Collaborate with data stewards, modelers, and compliance partners to translate regulatory and data requirements into practical, user-centered design solutions. Design intuitive tools and workflows that enhance BSA/AML functions such as onboarding, Know Your Customer (KYC), Customer Due Diligence (CDD), and transaction monitoring.

Requirements

• 5+ years of Product Management, product development, strategic planning, process management, change delivery experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

• 5 years of experience in product, User design (UX), or service design, ideally within financial services or compliance environments.
• Strong grounding in design thinking, journey mapping, and agile delivery.
• Ability to interpret data structures, operational pain points, and user behaviors to inform design choices.
• Proven ability to design complex data workflows and internal enterprise tools.
• Familiarity with Bank Secrecy Act / Anti-Money Laundering (BSA/AML), Know Your Customer (KYC), and client reference data processes and systems.
• Excellent communication skills with both technical and business audiences.

Responsibilities

• Partner with Product, Data, and Operations teams to align user experience with data quality, lineage, and governance standards across client reference data domains.
• Apply design thinking to map end-to-end compliance journeys—identifying pain points, redundancies, and automation opportunities.
• Simplify how users interact with Artificial Intelligence (AI) driven and data-enabled platforms, ensuring transparency, explainability, and confidence in decision-making.
• Experience in blue printing and systems architecture design.
• Contribute to a unified experience framework and design system that supports consistency across all SSO compliance and data products.
• Embed agile design practices into product delivery—prototyping, testing, and refining based on real user feedback.
• Develop measurable outcomes linking design improvements to operational gains in accuracy, cycle time, and data integrity.
• Collaborate with data stewards, modelers, and compliance partners to translate regulatory and data requirements into practical, user-centered design solutions.
• Design intuitive tools and workflows that enhance BSA/AML functions such as onboarding, Know Your Customer (KYC), Customer Due Diligence (CDD), and transaction monitoring.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees