Lead Product Manager - Technical

Mastercard • O'fallon, MO

127d • $119,000 - $190,000

About The Position

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. The Data and Analytics group within Services is seeking a highly experienced and strategic professional to manage the Mastercard Performance (MyMPA) product. MyMPA is a system designed to provide comprehensive data on Mastercard, Maestro, and Cirrus brands. It includes various data dimensions such as QMR and Processed Data, Country and Regional Totals, and Issuing, Acquiring, and Cross Border data. You will work closely with internal stakeholders, external partners, and subject matter experts to drive the growth of the product aligned with Mastercard’s business goals and core values. This individual will also manage the development of operational processes and procedures including process for new market deployments, customer implementations and platform management. They will provide ongoing management and documentation of system / platform descriptions and functionality.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or Management Information Systems or equivalent combination of relevant experience and education.
• Knowledge of the financial services industry, ideally including both retail banking and payments.
• Strong structured problem solving and project management skills, with the ability to oversee multiple complex initiatives simultaneously.
• High-energy, detail-oriented and proactive with the ability to function under pressure in an independent environment.
• Must be able to work independently in identifying problems/risks and developing and mapping out solutions to mitigate with assistance.
• Strong collaboration and ability to partner effectively with virtual, fast-paced teams across multiple regions.
• Excellent communicator & ability to influence without authority.
• Demonstrated ability to build relationships with both working teams and senior executives.
• Desire to roll up sleeves and make direct contributions.
• Interest in technology and desire to apply technology to solve problems.

Responsibilities

• Accountability and end-to-end responsibility for delivering success for the product.
• Ability to effectively build and prioritize the regional product road map to meet customer needs.
• Innovative leadership to continue evolving our product suite and drive future success.
• Able to effectively debug challenging issues and relentless in discovering root causes of bugs that span multiple services and product modules.
• Generate and maintain actionable roadmaps capturing specific goals and expected outcomes.
• Explain concepts accurately, with a high level of precision in technical and design discussions, across a range of technical and business domains.
• Elaborate features and work across teams to ensure appropriate prioritization.
• Provide technical data analysis to ensure that business and functional requirements can be met.
• Provide in-depth knowledge and understanding of data categories stored in the warehouse.
• Serve as the liaison between the business and technical teams.

Benefits

• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• Flexible spending account and health savings account
• Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time
• 25 days of vacation time and 5 personal days, pro-rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• Deferred compensation for eligible roles
• Fitness reimbursement or on-site fitness facilities
• Eligibility for tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees