Lead Product Manager – Data and Data Analytics

PayPalSan Jose, CA
2dHybrid

About The Position

At PayPal, real-time, intelligent decision-making is at the heart of how we protect our customers and power global commerce. Our AI Decisioning Platform is the foundational engine that drives critical decisions across fraud, credit risk, compliance, and more — processing massive volumes of data in milliseconds to keep our ecosystem safe and trustworthy. We are seeking a Product Manager to lead the strategy, execution, and evolution of PayPal’s core decisioning stack — focusing on data and data analytics. This is a mission-critical role with broad horizontal impact, empowering multiple domains to make faster, smarter, and more scalable decisions. You will drive the reimagination of our data ecosystem, and partner with engineering and domain stakeholders to increase decision speed, improve performance, and enable platform-wide innovation.

Requirements

  • 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
  • 8+ years of industry experience, with 6+ years of technical Product Management.
  • 3+ years working on Data, Databases and/or Data Analytics.
  • Bachelor’s degree or equivalent in a relevant field, such as Computer Science.
  • Skill sets: analytical, problem solver, strategic planning, leadership, project management and execution, communication with diverse audiences and stakeholders, (written, verbal, and oral)

Nice To Haves

  • Experience in Feature Engineering, Machine Learning Operations (MLOps), AI infrastructure, and/or decisioning systems.
  • Experience in building core, risk or compliance platforms.

Responsibilities

  • Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
  • Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
  • Controls for the customer experience and customer needs in product requirements and as an input to decision making.
  • Monitors metrics that inform the success of products including usability studies, research and market analysis.
  • Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
  • Monitors product profitability measures, including budget.
  • Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews.
  • Interfaces with product and technology leadership as needed.
  • Partners with content developers, data scientists, product designers and user experience researchers.
  • Define and drive the next generation data platform required to support the growing needs of PayPal.
  • Own the investment and roadmap for the data platform to meet the needs of our AI Decisioning stack.
  • Build the platform with product development and architecture.
  • Maintain and support the platform, ensuring definition and ongoing monitoring of Platform KPIs.
  • Be in our users’ shoes and gain a deep understanding of customer experiences and preferences and funnel the requirements to build a scalable infrastructure.
  • Create use cases and product requirement documents to articulate desired service features and functionality to the user experience and technology teams for both tactical project delivery and long-term strategic direction of the platform.
  • Understand integration needs (internal systems and external); assimilate and synthesize the needs of various stakeholders into a common set of platform capabilities.
  • Assess buy vs. build and work with 3rd parties to integrate platform capabilities on a case-by-case basis.
  • Lead by influence, with strong execution skills and focus.
  • Lead project teams of engineers and designers to ensure that the product platform delivers to requirements and meets business needs.
  • Collaborate across business and technical areas to manage all aspects of the platform.
  • Present business cases, product roadmaps, and strategies to key stakeholders and executives.

Benefits

  • This role is also eligible for a range of benefits which may include, medical, dental, vision, life and disability insurance, parental and family leave, 401(k) savings plan, paid time off, and other benefits.
  • At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
  • We have great benefits including a flexible work environment, employee shares options, health and life insurance and more.
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