Lead Product Manager, Commerce Platform

National Basketball Association (NBA) • Secaucus, NJ

3d • Remote

About The Position

The Lead Product Manager, Commerce Platform will play a critical role in the ongoing evolution of our direct-to-consumer commerce ecosystem. Reporting to the Commerce Platform Product Lead, this role partners closely with internal teams and third-party vendors to translate strategic priorities into high-impact platform enhancements that drive fan engagement, revenue growth, and operational efficiency. This individual acts as the operational hub for commerce product execution—coordinating priorities, managing sprint-level delivery, and ensuring that business objectives are met across all touchpoints of the commerce platform.

Requirements

• Bachelor’s degree in Business, Information Technology, or a related field.
• 6-8 years of experience in product management, platform management, or a similar role.
• Experience working with third-party vendors or SaaS platform providers strongly preferred.
• Strong understanding of e-commerce platforms, digital payments, APIs, and user experience fundamentals.
• Proven ability to manage project deliverables and timelines across multiple teams.
• Excellent written and verbal communication skills; able to synthesize complex technical topics for business stakeholders.
• Detail-oriented and organized, with a bias toward action and continuous improvement.
• Familiarity with Agile development practices and product management tools (e.g. Jira, Confluence, Aha).
• Collaborative, adaptable, and comfortable operating in a fast-moving, cross-functional environment.

Nice To Haves

• Prior exposure to large-scale consumer or subscription-based digital ecosystems is a plus.

Responsibilities

• Support the Commerce Platform Product Lead in managing third-party platform vendors, including day-to-day coordination, backlog grooming, and release planning.
• Translate business requirements and stakeholder feedback into detailed user stories, acceptance criteria, and platform documentation.
• Track progress of development tasks and releases, ensuring that timelines, scope, and quality standards are consistently met.
• Partner with internal Product, Engineering, Monetization, and Operations teams to deliver features that align with the broader commerce roadmap.
• Monitor platform performance and user experience metrics, identifying and communicating opportunities for optimization.
• Manage the intake of enhancement requests, evaluate business impact, and prepare recommendations for prioritization.
• Support cross-functional meetings and platform reviews, preparing agendas, documentation, and follow-up actions.
• Contribute to vendor relationship management, including monitoring SLAs, reporting performance metrics, and helping to manage development budgets.
• Collaborate on platform testing, QA validation, and release readiness reviews to ensure smooth deployments.
• Stay informed on emerging trends in e-commerce platforms, checkout systems, digital payments, and fan engagement technologies, bringing forward relevant insights and recommendations.
• Collaborate with third-party purchase (Apple and Google Pay) and payment vendors to ensure integrations remain current and explore innovative solutions.

Benefits

• Employees currently are eligible to receive an annual discretionary performance bonus, awarded at the sole discretion of the Company and subject to any terms and conditions set by the Company.
• Employees and/or eligible dependents may be eligible to participate in the following Company-sponsored employee benefit programs: medical; dental; vision; life/AD&D insurance; short- and long-term disability; fertility and family-forming assistance; wellbeing allowance; educational assistance; mental health coaching/therapy; tax advantaged accounts such as HSA and healthcare/dependent care FSAs; a 401(k) retirement plan; and time off benefits that include vacation, sick time, and personal days.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager