Lead Product Designer - Household & Gifting

Stitch Fix•San Francisco, CA

About The Position

Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco. We are a diverse and collaborative group of designers committed to building intuitive, accessible, and delightful experiences across the client lifecycle. We work closely with Product, Engineering, Data, Marketing, and CX partners to shape solutions that are both scalable and client-centric while reinforcing our design values. Stitch Fix is seeking a Lead Product Designer to own the design vision and execution for Household Accounts & Gifting — a strategic experience that deepens client relationships and unlocks new engagement and gifting behaviors. You will shape how clients interact with multiple profiles, purchase for others, and navigate experiences that span primary and secondary accounts, web and app surfaces, and lifecycle touch points.

Requirements

Bring strong product design experience with end-to-end ownership of multi-step, high-impact workflows
Demonstrate systems thinking and the ability to design for scale and extensibility
Have a portfolio that reflects thoughtful experience frameworks and tangible business outcomes
Can shift seamlessly between strategic visioning and tactical execution
Communicate clearly with cross-functional partners to build shared understanding and alignment
Care deeply about inclusive, accessible, and trustworthy design

Responsibilities

Own the end-to-end design for Household & Gifting experiences, ensuring clarity, trust, and delight
Define scalable experience frameworks for cross-LOB shopping, household recommendations, and gifting flows (recipient shipping, returns, refunds)
Translate legacy architectural constraints into client-right solutions, guiding sequencing and tradeoffs with partners
Lead discovery and validation to identify and prioritize the highest-impact opportunities for this space
Contribute patterns and components that support extensibility across consumer journeys
Collaborate across Product, Engineering, Growth, Marketing, CX, and Data to ensure cohesive experiences onsite and in CRM

Benefits

We are a group of bright, kind people who are motivated by challenge.
We value integrity, innovation and trust.
You’ll bring these characteristics to life in everything you do at Stitch Fix.
We cultivate a community of diverse perspectives— all voices are heard and valued.
We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
We boldly create the future while keeping equity and sustainability at the center of all that we do.
We are the owners of our work and are energized by solving problems through a growth mindset lens.
We think broadly and creatively through every situation to create meaningful impact.
We offer comprehensive compensation packages and inclusive health and wellness benefits.
This role will receive a competitive salary, benefits, and equity.
In addition, the position is eligible for medical, dental, vision, and other benefits.