Lead Product Designer, Care Delivery

Virta Health

16d•Remote

About The Position

Virta Health is on a mission to reverse metabolic disease in one billion people. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or prediabetes, and obesity rates are at an all-time high. Virta is changing this by helping people reverse their metabolic condition through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and take back their lives. Join us on our mission to reverse metabolic disease in one billion people. As a Lead Product Designer, you will play a pivotal role in shaping Virta’s user experience across both clinician and patient-facing products, with a primary focus on the internal software that enables our care teams to support thousands of members. You’ll join a newly formed squad alongside highly talented product managers and engineers, designing clinician-facing systems and workflows that improve clarity, efficiency, and progress for our care teams. This role requires strong ownership, strategic problem-solving, and the ability to bring structure to complex, ambiguous spaces. You will collaborate closely with cross-functional partners to define user-centered solutions that scale and ensure our clinicians have the tools they need to deliver exceptional care. You’ll also contribute to AI-powered experiences, integrating new technologies thoughtfully to enhance both clinician and member journeys. Your primary impact will come from delivering high-quality, well-structured designs that make everyday workflows easier and more intuitive. This is an ideal role for a designer who thrives in ambiguity, takes initiative, and can balance big-picture thinking with tactical execution.

Requirements

8+ years of experience in Product Design, with a portfolio that demonstrates clear problem-solving, structured thinking, and high-quality execution.
A strong sense of ownership, proactively leading projects and driving clarity in ambiguous situations.
Experience building care management systems, EHRs, clinical workflow engines, or other expert-user systems.
A strategic mindset, balancing business goals with user needs while advocating for impactful design decisions.
Deep expertise in UX/UI design, with strong process and service design thinking, interaction design, visual design, and usability principles.
Proficiency in Figma and a solid understanding of research methodologies.
Collaboration skills, working closely with engineers to ensure seamless execution and technical feasibility.
A proactive approach to integrating AI-powered experiences, focusing on their role in improving user workflows.
Experience in healthcare delivery contexts, working with providers, social workers, or coaches.
Exceptional storytelling and communication skills, effectively presenting ideas and influencing stakeholders at all levels.

Responsibilities

Take ownership of the end-to-end design process, from research and concept development to execution and iteration.
Drive clarity by distilling complex problems into simple, intuitive, and effective design solutions.
Conduct user research to deeply understand the needs and behaviors of our
Lead end-to-end design for our service products, and internal software used daily by our clinicians and care teams.
Develop user-centric designs that balance business goals, technical constraints, and best practices.
Collaborate closely with product managers, engineers, and our care teams to define priorities and refine designs based on feedback and data.
Facilitate co-creation workshops, ideation sessions and design sprints, leading strategic discussions to align stakeholders.
Test and iterate designs rapidly, using qualitative and quantitative insights to refine solutions.
Advocate for design excellence across the organization, contributing to our design system and elevating UX/UI standards.

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