Lead Product Designer, AI Networking Platform

Cisco Systems, Inc.•Phoenix, AZ

37d

About The Position

As a Product Design Lead for Networking Assurance, you have an opportunity to operate as a senior design thought-leader, collaborating with a highly skillful cross-functional team to create features that reimagine network engineers' and other users' workflows. The Product Design Lead owns their projects, driving forward momentum and works with designers and cross-functional teams from across Cisco to deliver outstanding results. In this role, you will develop and demonstrate deep domain knowledge, product expertise, and an understanding of complex customer use cases and deployment models. You'll deeply understand the needs of our customers, set the vision for the product grounded in those needs, and partner with cross-functional teams to build it iteratively. Our team's primary focus is on software, but we also find opportunities to collaborate with teams across the organization and think about how to improve the entire customer journey. Meraki believes the quality of our products is dependent on the quality of our teams. We place a high value on nurturing the growth and development of everyone on our team. We give and get feedback early and often, share what we know, and learn from each other.

Requirements

8+ years of professional experience designing and delivering products in cross-functional teams from strategy to delivery.
A portfolio full of great case studies and even better prototypes, including case studies leveraging AI research and design tools.
Expertise and experience designing for AI products and/or features.
Experience working on technically complex B2B enterprise products.
Aligned teams around customer-centered design decisions, using UX methodologies and tools (double-diamond, personas, journey mapping, dual agile, lean ux, prototypes), and influenced adoption by those who aren't familiar with strategic UX engagements.
A proven track record of shipping large scale enterprise products.
Ability to see the bigger picture, while zooming in to rationalize and perfect the nuanced details.
Made complex problems and workflows feel simple and approachable.
Balanced strategic research and discovery with shipping often.
Persuasive storytelling and influence.
Lead and mentored junior UX designers, fostering a collaborative and innovative design culture within the team.

Nice To Haves

Knowledge of the networking domain or experience in a related product or field is a plus.

Responsibilities

Drive early discovery work, using findings to craft roadmaps, leading and designing with a team to bring it to life.
Identify the right problems to solve, run and synthesize research, sketch and prototype solutions, make hi-fi visuals.
Earn trust with cross-function partners by seeking out their points of view, collaborating regularly and inviting them into research and co-creation with the team and customers. Advocate for prioritization of design-centered product enhancements grounded in research and analysis.
Present persuasively. Be able to tell the story of a project and build prototypes that precisely articulate design rationale.
Provide direction to and mentor other designers; guide team to focus on the most important customer needs, difficulties and opportunities
Think beyond your team's goals and consider how your work affects others and how you can influence other teams' work.
Influence the strategic vision and guide design of large, complex initiatives for a product, program or strategic effort of considerable size and scope.
Translate what may start as ambiguous business needs into clear customer-focused solutions.
Facilitate workshops, sketching and prototyping sessions; build documentation and templates that enable others to consume and contribute.

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