Lead Processing Coordinator

Jimerson Birr, P.A. • Jacksonville, FL

1d • Onsite

About The Position

At Jimerson Birr, we take pride in protecting our clients’ rights, businesses, properties, investments, and finances. Our team serves as trusted advisors and advocates to both established enterprises and emerging startups, offering legal and business insights that guide sound decision-making. The Lead Processing Coordinator plays a key role in supporting the firm’s marketing and business development efforts. This entry-level position is ideal for a detail-oriented, tech-savvy individual who thrives in a process-driven environment. Reporting to the Marketing Team Lead, this role ensures the accuracy and usability of data across platforms, supports email campaign execution, and maintains the integrity of lead intake workflows.

Requirements

• Proficiency in Excel (pivot tables, VLOOKUP, data manipulation).
• Familiarity with CRM and marketing platforms (Salesforce, Hubspot, Salesloft, Litify).
• Strong attention to detail and organizational skills.
• Excellent problem-solving and issue-spotting abilities.
• Demonstrated ability to manage priorities in a fast-moving environment.
• Ability to work independently and meet daily deadlines.

Responsibilities

• Perform daily lead validation to ensure accuracy and completeness.
• Document lead source performance and provide feedback to improve data acquisition.
• Identify gaps or inconsistencies in data and proactively resolve issues.
• Enter validated leads into appropriate email drip campaigns using platforms like Salesforce.
• Research and enrich lead data using skip tracing tools, public records, and online databases to locate accurate contact information.
• Monitor campaign performance and troubleshoot delivery issues.
• Support campaign execution by monitoring performance metrics and assisting in resolving delivery issues.
• Standardize lead data formatting and ensure consistency across all fields.
• Remove duplicate records and merge lead information as needed.
• Maintain and update the SMB database to support outreach and reporting.
• Cross-reference data from platforms such as Litify and Salesforce.
• Assist in the planning and execution of new email drip campaigns.
• Collaborate with marketing and business development teams to align messaging and timing.
• Support continuous improvement of lead validation workflows.
• Ensure data integrity across systems and contribute to operational efficiency.

Benefits

• You’ll get a Challenging Opportunity with a Company that Cares About Its Most Valuable Asset: YOU! At Jimerson Birr, we pride ourselves on our people and their collective achievements. Besides our list of legal industry honors, in 2021 and for the seventh consecutive year, the firm was named one of Florida’s “Best Companies to Work For” by Florida Trend Magazine. In recent years, the firm was also distinguished as one of the “Best Places to Work” by the Jacksonville Business Journal and five times as one of the “50 Fastest Growing Companies.” Opportunities abound for those who can meet and exceed the expectations set for our team. Jimerson Birr is comprised of high-performing and professionally fulfilled people. We believe that a positive attitude, personal accountability, and a commitment to quality work will put a talented person on a fast track for success. Our atmosphere and award-winning firm culture are collegial and professional, and our shared commitment to professional development is superior to our contemporaries.
• Our core values are simple: Commitment to service; Commitment to quality; Commitment to results.
• Jimerson Birr is an equal opportunity employer. All qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, disability, veteran status, gender identity and marital status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed