Lead Process Improvement Consultant - REMOTE

University of Massachusetts • Shrewsbury, MA

396d • Remote

About The Position

The Lead Process Improvement Consultant will leverage their leadership and program management expertise to assist clients in implementing innovative programs and improving managerial processes. This role involves engaging with various levels within client organizations, leading strategy development, and ensuring successful project completion.

Requirements

• Master's degree in Health Care Administration, Public Health, or related field; or equivalent.
• 7-9 years of project management experience, including creating project plans and leading projects from kick-off to closure.
• Ability to persuade and facilitate issue resolution.
• Strong organizational skills and attention to detail.
• Excellent interpersonal, communication, presentation, and analytical skills.
• Ability to travel.

Nice To Haves

• Lean/Six Sigma Black Belt certification.
• Project Management Professional (PMP) certification.
• Certification in a nationally recognized Change Management Methodology.

Responsibilities

• Serve as a change agent by developing, coordinating, facilitating, and leading complex Lean/continuous improvement projects aligned with ForHealth Consulting's Strategic Plan.
• Lead cross-functional project teams to implement strategic initiatives.
• Coach leaders on effective implementation of the Strategic Plan.
• Build internal process improvement and project management capacity by designing management systems and developing skillsets of others through coaching.
• Lead program strategy planning, including market analysis, cost model development, program governance, and staffing.
• Integrate best practices into planning and implementation.
• Oversee project management development activities for projects and programs.
• Work with client leadership teams to develop and deploy implementation start-up deliverables, including charters and training plans.
• Increase client base through networking and generating referrals.
• Partner with Managing Directors and Subject Matter Experts to provide expert consultation on new business opportunities.
• Evaluate and manage project milestones, taking corrective action as necessary.
• Train and coach team members in process improvement principles and techniques.
• Communicate project status, identify risks, and develop contingency plans.
• Manage, motivate, and oversee project team personnel.

Benefits

• Competitive salary range of $120K - $151K per year.
• Remote work flexibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Educational Services
• Education Level: Master's degree